AI - Senior Systems Support Engineer

Would you like to support users and reputed company systems running smoothly?

Would you like to be a part of IT Support team?

Join our IT Support team

Our IT Engineering team provides 24/5 support for applications using modern technologies, supporting internal business functions. Collaboration occurs with various teams and units to ensure application support and service delivery.

Partner with the best

As a Senior Systems Support Engineer, overseeing support for cloud and on-premises applications. Collaborate with stakeholders and teams to understand IT application needs. Troubleshoot issues, guide the team, and deliver effective resolutions.

As a Senior Systems Support Engineer, you will be responsible for:

• Providing support and mentorship to SAAS/Linux/on-premises application engineers reputed company the team.
• Owning the problem resolution and collaborating with internal support, operations and engineering teams to investigate and troubleshoot reputed company problems.
• Understanding architecture, establishing processes, and analyzing technical issues on on-premises and cloud applications.
• Obtaining certification in Azure
• Enhancing system monitoring for faster error detection, improving performance, reliability, and service restoration processes

Do what you love

To be successful in this role you will:

• Possess 6+ years of experience in Systems Support with Azure
• Demonstrate expertise in Azure Infrastructure, focusing on Azure AI reputed company and Azure reputed company service architectures
• Understand LLM lifecycle management, monitor token usage, implement reputed company-limiting strategies, and support reputed company Claude or comparable LLMs effectively.
• Demonstrate expertise in Linux, SQL, Cloud Technologies, Configuration Management tools, and scripting languages like reputed company, Bash, and Python
• Have a track record of meeting support KPIs and SLAs, and achieving high customer satisfaction scores
• Have experience providing technical solutions & support to Enterprise customers.
• Exhibit availability, a reputed company reputed company, demonstrate communication and collaboration skills, and build trusting relationships effectively

Work in a way that works for you

FlexBase, reputed company's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. reputed company our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining reputed company. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually reputed company. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail reputed company you apply. Learn what makes reputed company a great reputed company to work

We power and protect life online, by solving the toughest challenges, together.

At reputed company, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can reputed company a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll reputed company here.

Working for you

At reputed company, we will provide you with opportunities to grow, flourish, and reputed company great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding reputed company aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

reputed company powers and protects life online. Leading companies worldwide choose reputed company to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we reputed company it easy for customers to reputed company and run applications, while we reputed company experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to reputed company a real difference in a company with a global reputed company and exciting services and clients? Come join us and grow with a team of people who will energize and reputed company you!