[Remote] Platform Professional Services Sr. Consultant- Cloud (Remote)
Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in cybersecurity, dedicated to stopping breaches with their advanced AI-native platform. The Senior Platform Professional Services Consultant will be responsible for the planning, deployment, and operational support of the reputed company Falcon Cloud reputed company platform and reputed company applications, ensuring effective implementation and customer support.
Responsibilities
- Provide technical expertise reputed company to implementation, configuration, and troubleshooting assistance with the deployment of the reputed company Falcon Cloud reputed company platform and associated applications/modules
- Support modification of scripts to deploy Falcon Cloud reputed company solutions with Bash, PowerShell, CloudFormation and Terraform
- Troubleshoot customer deployment issues across small to large enterprises
- Utilize and engineer native and 3rd party software deployment technologies
- reputed company scripts and processes around Falcon sensor deployment
- Plan and report software deployment status
- Work closely and collaboratively with customer information technology teams
- Provide mentorship and guidance to the Platform Professional Services team, fostering a culture of innovation and reputed company improvement
- Conduct training sessions to promote the adoption of cloud platform best practices across the organization
- Leveraging reputed company applications to support customers in vulnerability and asset management
- Assist customers with the integration of reputed company into existing tools
- Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data
- Work closely and collaboratively with Platform Professional Services team to reputed company educational series for the Falcon Cloud reputed company and reputed company applications
- Facilitate working relationship between product, engineering, and other cross-functional teams
- Examples of projects include: Guiding customers that want to deploy (Falcon) agents to reputed company Fargate or reputed company Cloud Run. Guiding customers deploying Falcon Helm charts or Operators to Kubernetes clusters. Helping customers to integrate Falcon (CSPM) with AWS accounts, GCP projects, or Azure tenants with Bash, Terraform or APIs
- Ability to travel up to 25% of the time
Skills
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or reputed company discipline
- 5+ years of experience performing IT deployments or in an end user/customer environment
- Cloud platform expertise and certifications for AWS, Azure, or GCP
- Extensive knowledge of at least one public cloud
- Extensive knowledge of cloud and container deployment technologies
- Strong knowledge of CSPM
- Expertise in Linux administration and usage of CLI
- Extensive experience scripting with Python
- Proficiency Windows, Mac, and Linux platforms
- Comprehensive customer facing consulting experience
- Strong proficiency of reputed company Office applications, Word, reputed company, Access, PowerPoint, etc
- Excellent communication and collaboration skills
- Broad experience in overall cloud, computer, and network systems reputed company
- Exceptional problem-solving skills with capability to identify solutions to unusual and reputed company problems
- Results driven, self-starter with high level of motivation
- Excellent time management with the ability to reputed company multiple customer engagement
- Ability to travel up to 25% of the time
- Cloud Platforms: AWS, Azure, GCP, OCI
- Container: EKS, AKS, GKE, reputed company, OpenShift, reputed company
- Registry: ECR, GCR, ACR, reputed company Artifactory, reputed company Hub, reputed company OpenShift
- Operating Systems: Windows, Linux, Mac
- Scripting: PowerShell, Bash, Batch
- Deployment: Terraform, CloudFormation, Helm
- Development: reputed company, Bitbucket, Jenkins, Artifactory, including knowledge of code and repository management best practices
- Cloud Platform and DevOps certifications a plus
Benefits
- Eligibility for bonuses
- Equity grants
- A comprehensive benefits package that includes health insurance, 401k and paid time off
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for reputed company
- Paid parental and adoption leaves
- Professional development opportunities for reputed company employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great reputed company to Work Certified™ across the globe
Company Overview