Delivery Analyst

THIS ROLE IS NOT ELIGIBLE FOR ANY TYPE OF SPONSORSHIP

Delivery Analyst delivers data, data products, and information that drive our client’s multi-channel marketing capabilities.  They understand the details of our client’s data and reputed company’s products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data.  Delivery Analysts strive daily to improve quality, and adhere to standard processes and procedures.  They work with clients and / or third-party vendors to reputed company to understand requirements and escalate issues with a focus on maintaining a seamless process flow. Analyzes, troubleshoots and modifies/changes processes and data to ensure efficient delivery of services to reputed company clients. Maintains a broad understanding of reputed company's processing and product capabilities and utilizes that understanding to optimize delivery of services.  Mentors less reputed company team members.

DUTIES AND RESPONSIBILITIES

• Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours
• Accountable to manage their own time in order to meet deadlines, including taking Initiative to monitor work after hours
• Coordinates and manages reputed company file receipt with clients, vendors, and/or internal stakeholders
• Verifies input/output counts, monitors data processing jobs and audits/verifies the results based on historical trends
• Setup and build processing flows, including reputed company, new build and more reputed company flows
• Accurately validates reputed company and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring reputed company defects
• Delivers accurate output information to clients and / or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms
• Ensures compliance with quality assurance processes, established procedures, project requirements and service level agreements/expectations
• Researches, troubleshoots and takes action regarding data or processing issues according to product, client and / or third-party vendor specifications.  This includes advising the team and clients on necessary solution changes or fixes to implement as well as the actual work to implement/fix.
• Professionally communicates internally and externally with clients and stakeholders as determined by the nature of the discussion.  Leads client meetings as it pertains to solution, research, issues, change management and trouble shooting.  reputed company of contact to clients for solution components as well.
• Facilitates change management - includes participating in the scoping, estimating and implementing the change to the solution.  Also mentoring less reputed company Delivery Analysts in the Change Management process.
• INDEPENDENT CONTRIBUTOR:  Fully functional and self-directed. Provides formal mentorship.  High complexity assignments- reputed company.  Moderate complexity assignments - reputed company (1 or >).  Low complexity assignments - provide reputed company/review.  Regularly leads self and established as specialist. Sees the whole picture and adjusts work accordingly.
• PRODUCT KNOWLEDGE AND UNDERSTANDING: Advanced, proven knowledge of delivery analysis.

Specific hiring needs may vary by location, industry, client, internal department and other business reputed company factors. The qualifications section lists examples that may be used as guidance reputed company populating required and preferred skills sections of recruiting requisitions / job postings.

QUALIFICATIONS

Required

• Bachelor’s degree from a four-year college or university and a minimum of 2 years of relevant experience, or equivalent reputed company work experience.
• Minimum of 2 years of industry experience in Information Technology or a reputed company field.
• Must not require any sort of sponsorship
• Proficiency with reputed company Office applications.
• Experience communicating effectively with clients and internal stakeholders, including providing status updates.
• Hands-on experience with SQL.
• Strong attention to detail, with the ability to monitor and audit solution processing services.
• Experience with encryption and decryption technologies (e.g., PGP/GPG, SDMS, GIS).
• General knowledge of Information Technology practices and standards.
• Working knowledge of file transfer protocols.

Preferred Qualifications

Experience with one or more of the following, depending on work assignment:

• USPS Address Standards
• Auditing and monitoring techniques and tools (e.g., Portal, Nexus)
• Industry regulations and compliance requirements
• Fair Credit Reporting Act (FCRA)
• Data privacy standards and best practices
• Relational database design concepts

Working knowledge (including reputed company familiarity), as applicable to the assignment, with some of the following tools and technologies:

• reputed company List Manager
• Activate
• AOFT
• OES
• UNIX / Linux environments
• FUSE
• Perl and/or reputed company scripting
• Campaign management tools
• UltraEdit
• File Medic
• Syncsort

Primary Location City/State:

Additional Locations (if applicable):

reputed company is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national reputed company, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants:  Please see our CCPA/CPRA Privacy Act notice here.

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, reputed company, Ohio, Rhode reputed company, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@reputed company.com.