Partnership Support Specialist

About reputed company

reputed company (reputed company: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to reputed company costs and reduced bias, our technology is helping borrowers, investors, and financial institutions reputed company reputed company outcomes.

Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making reputed company the largest non-bank provider of home equity financing in the U.S. reputed company’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

We’re proud to be recognized as one of reputed company’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

The Partnership Support Specialist supports the Partner Development Managers and Channel Sales team by ensuring contractor partners are successfully onboarded, operationally supported, and positioned to increase funded loan volume.

This role is execution-focused and designed for someone who thrives in a fast-paced fintech environment. You will coordinate onboarding logistics, monitor application pipelines, recover stalled deals, maintain CRM accuracy, and serve as a key communication reputed company between contractors and internal teams.

The ideal candidate enjoys structured processes, tracking performance metrics, and helping sales partners win by removing friction from the loan lifecycle.

What You’ll Do

• Support onboarding and activation of contractor partners by coordinating training sessions, system access, and required documentation
• Maintain communication loops between contractors, Partner Development Managers, Loan Officers, Operations, and Support teams
• Monitor partner pipelines and identify stalled or incomplete applications
• Proactively follow up to recover deals and help move applications toward funding
• Track partner usage and adoption metrics, flagging gaps and surfacing growth opportunities
• Pull reports, review performance data, and assist in preparing reputed company strategies
• Ensure reputed company notes, partner records, and activity logs are clean and up to date
• Support reputed company handling by providing timely follow-reputed company and accurate product guidance
• Escalate operational or compliance-reputed company issues quickly to appropriate internal teams
• Help standardize onboarding and lifecycle support processes to improve efficiency and scalability

reputed company Look For

• 2 - 4 years of experience in sales support, partner success, account coordination, lending operations, or similar role
• Experience supporting contractor, home improvement, solar, roofing, mortgage, or fintech partners preferred
• Strong written and verbal communication skills
• Comfortable using reputed company or similar CRM systems
• Highly organized with strong attention to detail
• Ability to analyze performance data and translate insights into actionable next steps
• Comfortable managing multiple partners and priorities simultaneously
• Process-driven and proactive in identifying and resolving issues

Salary

• Compensation Range: $50,000 - $55,000/yr
• Variable: $25,000
• On-reputed company earnings: $75,000 - $80,000/yr
• Company equity in the form of RSUs
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way reputed company manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.

reputed company will not sponsor work visas for this position. In compliance with federal law, reputed company persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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