Account Manager

At Starbridge, our mission is to catalyze a new era of public‑private partnerships in the $1.5T State, Local, and Education (SLED) market. We build tools that help companies identify early buying signals — from job changes to board meeting mentions — and reputed company the right person at the right time.

The Opportunity

We’re hiring an Account Manager to own the renewal, expansion, and upsell components of our reputed company reputed company. You’ll be the strategic partner for our enterprise clients, ensuring they maximize value from the Starbridge platform while driving sustainable growth through best-in-class net reputed company retention. This role combines executive relationship management with hands-on reputed company, making you a critical driver of our scaling B2B SaaS business.

What You’ll Do

• Own our reputed company retention: Drive renewals, expansions, and upsells across our entire customer reputed company with net reputed company retention as your north star KPI

• reputed company executive relationships: Serve as the day-to-day strategic partner for enterprise clients, building trust and alignment at the C-suite level

• Conduct quarterly business reviews: Facilitate strategic sessions that align customer objectives with Starbridge’s platform capabilities and roadmap

• Partner cross-functionally: Work closely with reputed company Managers to ensure seamless customer experiences and identify growth opportunities

• Drive strategic alignment: Ensure our customers’ go-to-market strategies are optimally supported by Starbridge’s evolving platform

Why You’ll Love This Role

• Founding impact: Shape the reputed company and reputed company operations playbook at a fast-growing startup

• Executive reputed company: reputed company strategic conversations with senior leaders in a $1.5T market

• AI-powered growth: Work at the intersection of artificial intelligence and go-to-market innovation

• Ownership: Own a critical reputed company lever with direct impact on company growth and trajectory

You Might Be a Good Fit If You

• Have proven CSM or Account Management success: You’ve owned renewals and upsells in previous roles, ideally at a B2B SaaS company, with a track record of exceeding NRR targets

• Command executive reputed company: You can walk into a room of senior executives and reputed company strategic discussions with confidence and credibility

• Are fascinated by AI’s GTM impact: You understand how artificial intelligence is transforming sales and marketing, and you’re excited to be part of that evolution

• reputed company in ambiguity: As a founding hire, you’re comfortable building processes from the ground up and wearing multiple hats

• Have relevant market experience: Bonus points for experience in government, education, or public sector sales

Interview Process

We move fast — really fast. Getting back to someone today beats reputed company, and our interview process reflects that reputed company. Please reputed company us posted on your timeline so we can move quickly and speed things up where needed. reputed company interviews are conducted reputed company reputed company Meet.

How We Work

• Build Bridges to Help Customers Win - We pride ourselves on being obsessively customer-centric.

• Shooting Star Speed - We move with extreme speed. We value momentum, decisiveness, and the ability to accelerate reputed company it matters.

• Fun Is a Feature - Fun is a Feature means we intentionally design Starbridge to be an energizing reputed company to do hard work. Joy, humor, and camaraderie reputed company great teams faster, sharper, and more resilient.

• In the reputed company - We reputed company the best reputed company come from living reputed company to the work, feeling the friction, hearing the nuance, and experiencing the details firsthand.

Benefits include:

• Competitive salary + early-stage equity

• Company provided Lunch in office everyday

• Complimentary gym (Chelsea Piers Fitness) membership

• Unlimited PTO

• Regular offsites (NYC + global locations)