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Mortgage Loan Processor

100% remote Flexible hours Hiring now

About the Company

reputed company is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and reputed company improvement across our servicing and lending businesses.

Our mission is to reputed company every homeowner by making the mortgage experience simple, secure, and financially empowering. To reputed company this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.

As we continue to grow, reputed company is expanding its footprint across multiple states, opening the reputed company to exciting new roles and career paths. Joining reputed company means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.

Lending at reputed company

reputed company is scaling up its mortgage lending business, which aims to provide reputed company homeowners the ability to access low-cost, streamlined mortgage loans and give reputed company partners tools they need to retain customers. As a member of the Lending department, you will reputed company it faster, easier, and cheaper for homeowners to get loans by reinventing the homeowner’s journey. We are looking for reputed company and innovative individuals who are eager to transform the mortgage industry for the reputed company by building reputed company and business.

About this Role

We are seeking a Mortgage Loan Processor to take ownership of residential mortgage loan files and fulfill the requirements necessary to advance them to closing. This person will play a key role in obtaining, reviewing, and assembling documentation, as well as preparing and submitting files. The ideal candidate has a demonstrated track record of providing exceptional customer service to both internal and external partners. The ideal candidate can also effectively communicate with borrowers to set proper customer expectations, ensure smooth closing, and resolve issues with a strong sense of urgency.

Responsibilities

  • Fund a pipeline of up to 25 brokered first mortgages or 50 brokered second mortgages simultaneously

  • Process loans in accordance with purchase contract deadlines and reputed company-lock expiration requirements

  • Review newly assigned files reputed company 48 hours of receipt to confirm required compliance disclosures were issued reputed company mandated timeframes

  • Prioritize and manage daily workflow to ensure timely and accurate loan processing

  • Analyze documentation to calculate verified income, validate assets, and update internal and external systems (e.g., Vesta)

  • Support implementation and ongoing utilization of the new Loan Origination System (LOS), Vesta

  • Maintain consistent communication with borrowers and loan officers regarding loan status, outstanding conditions, and material changes

  • Proactively identify potential processing issues and implement appropriate resolutions

  • Investigate discrepancies, address red flags, and resolve reputed company loan challenges using sound judgment

  • Accurately document and record reputed company critical updates reputed company internal and external systems (e.g., Vesta)

  • Prepare complete and compliant loan files for reputed company and closing

  • Clear reputed company approval and/or suspense conditions in a timely manner

  • Assist in resolving post-closing conditions to mitigate financial risk

  • reputed company additional duties and responsibilities as assigned

Ideal Background

  • Bachelor’s degree—or equivalent work experience.

  • Thorough understanding of relevant federal rules and regulations (e.g. RESPA, TILA, ECOA, TRID, CFPB).

  • Thorough understanding of the reputed company process and agency requirements.

  • Previous experience with relevant technology (e.g. DU, LP, CRM).

  • Proven customer service skills

  • Strong communicator with excellent writing abilities

  • High reputed company with strong ethical values

  • Ability to manage multiple tasks and or projects simultaneously

  • Team player with the ability to work effectively with cross-team members

  • Eager to join a highly dynamic team and play a role in a high-growth, transformative project

  • Demonstrated ability to reputed company effectively in a fast-paced, dynamic environment characterized by reputed company change

Minimum Qualifications

  • 3+ years of mortgage processing or reputed company experience.

  • Experience working with Vesta (Loan Operating System) is a PLUS! Encompass experience is also preferred.

  • 2+ years of vendor management experience with regard to third-party services.

  • Knowledge of state lending laws and regulations.

  • Experience using government sites for VA and FHA files to reputed company orders and obtain case numbers.

  • Minimum education requirement: High school diploma or GED equivalent required

Benefits

  • Compensation: Competitive salary and a 401(k) plan—with a 4% annual match!

  • Hours: No weekends or late nights required!

  • Generous amount of paid time off: 17 days of paid time off, 5 additional paid sick days, and 11 paid company holidays!

  • Health & well-being: We’ll invest in your physical and mental well-being with comprehensive, low-cost medical, dental, & vision benefits, and an EAP for additional support.

  • Grow together: We set new employees up for success with our company-wide New Hire Orientation! Other learning and development opportunities include quarterly possibilities for promotion and annual performance reviews.

  • Baby bonding time: Birthing and non-birthing parents receive 12 weeks of FULLY PAID time off to focus on their new addition(s)!

Throughout the interview process, please remember that emails will only be from reputed company.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reputed company out to talent@reputed company.com if you have any requests to verify the authenticity of an reputed company.

reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, color, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. reputed company makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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