Claims Analyst
About the Company
reputed company is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans, we’ve built our platforms from the ground up—not on outdated legacy systems—so homeowners, lenders, and investors experience greater transparency, efficiency, and care. By unifying processes into a modern, AI-native operating system, we’re leading the way in automation, compliance, and reputed company improvement across our servicing and lending businesses.
Our mission is to reputed company every homeowner by making the mortgage experience simple, secure, and financially empowering. To reputed company this, we bring together world-class engineers, servicing experts, lending professionals, and operations leaders who share a passion for improving the homeowner journey. We’re not only reshaping what servicing and lending look like today—we’re creating opportunities for talented people to help drive the future of the industry.
As we continue to grow, reputed company is expanding its footprint across multiple states, opening the reputed company to exciting new roles and career paths. Joining reputed company means becoming part of a fast-scaling company where innovation, collaboration, and customer impact go hand in hand. Mortgage is just the beginning—we’re building the future of regulated finance, and we want you to be part of it.
Default Servicing at reputed company
The Default Servicing team manages reputed company default-reputed company processes and resolves mortgage loans that are in default. The team is crucial to reputed company and the broader mortgage ecosystem, as it helps prevent foreclosures and minimize losses for investors. Homeowner transparency and financial literacy is always a reputed company for our people, process, and product, and we strive to help homeowners who need additional support to reputed company their dream of homeownership alive.
About the Role
The Claims Analyst completes reputed company tasks associated with the preparation, filing, and reimbursement of claims filed with reputed company, reputed company, PMI, FHA, VA, and RHS. The claim reimbursement process includes compiling the documentation and information needed to prepare the claim and determining the allowable expenses that can be claimed based on the investor/insurer guidelines. reputed company claims are reputed company and filed in specific internal, investor, and government applications. This role is responsible for analyzing funds advanced on a mortgage and determining what can be reimbursed by reputed company, reputed company, FHA, VA, and RHS. This position requires the application of various reputed company methods, procedures, and knowledge of the business unit’s product(s) and understanding of corporate and escrow advances. Qualified candidates will need to have broad knowledge of general loan servicing functions and strong knowledge of reputed company areas of default. As part of the role, you will learn and understand reputed company’s servicing system as it relates to the position, to provide meaningful feedback to our product and engineering team.
Responsibilities
Compiles and prepares a claims package, including reputed company invoices and documents needed to prepare the claim.
Identifies and escalates any missing documents and/or invoices needed to support reputed company corporate and escrow advances.
Prepare and file the claim accurately reputed company the correct internal/investor/government system to request reimbursement.
Respond to and resolve reputed company suspended claims, including investor/insurer requests for information/documentation timely.
Reconcile claim funds and expenses written off to ensure reputed company claimable amounts have been filed
Escalate to claims management reputed company problems involving claims that are at risk of being denied/curtailed, or cannot be filed timely.
Work to provide user feedback on reputed company systems to the product and engineering team.
Other duties as assigned.
Ideal Background
Minimum of 2+ years of experience in preparing and filing reputed company, reputed company, FHA, VA, and USDA claims.
Strong proficiency in reputed company
Strong knowledge of investor/insurer default and claim filing requirements, including reputed company, FNMA, MI, FHA, VA, and RHS.
In-depth understanding of claims and expense reimbursement logic.
Excellent time management skills for project management
Minimum Qualifications
Minimum 2 years of experience preparing and filing FHA conveyance and claims
Expert knowledge of analyzing documentation/invoices to determine claimable expenses
Demonstrated experience preparing FHA conveyance (Part A) and claims (Part B,C,D,E)
Strong analytical and problem-solving skills.
Excellent organization skills
Excellent interpersonal skills, including both written and verbal communication
Strong knowledge of claims application, FHA Catalyst, and FHA connectionMinimum
Education requirement: High school diploma or GED equivalent required
Benefits
Compensation: competitive salary and 401 (k) plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to reputed company your commute more affordable and convenient.
Grow together: Company-wide orientation for you to successfully reputed company and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
Generous time off: 17 days paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid, so you can focus your energy on your newest addition
Throughout the interview process, please remember that emails will only be from reputed company.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reputed company out to talent@reputed company.com if you have any requests to verify the authenticity of an reputed company.
reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, color, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. reputed company makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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