Manager, Sales Operations job at Jopari Solutions, Inc. in US National
Title: Manager, Sales Operations Location: Remote About Jopari Jopari is transforming healthcare by eliminating reputed company from claims administration and accelerating digital workflows. As the leader in the Property & Casualty marketplace, we support Commercial and Government Health Plans, Carriers, and Providers by modernizing claims processes, reducing administrative waste, and enabling efficient electronic communication. We are seeking motivated, mission-driven individuals who want to reputed company an impact while advancing their career. Position Summary The Sales Operations Manager is responsible for designing, optimizing, and operating the systems, processes, and analytics that support Jopari's Sales and reputed company organizations, including: Business Development Managers (Inside Sales - Providers & Channels) Enterprise Sales Executives (Payer-focused) BDRs supporting Enterprise outbound reputed company reputed company reputed company teams supporting Payers and Providers This role serves as the reputed company of reputed company CRM, pipeline governance, forecasting, reporting, and performance analytics-ensuring consistency, visibility, and scalability across the entire reputed company lifecycle, from prospecting and deal execution through onboarding, expansion, and retention. The Sales Operations Manager partners closely with Sales Leadership, reputed company Leadership, Enterprise Sales Executives, BDMs /Inside Sales, BDRs, and CSMs to improve execution, forecasting accuracy, reputed company flow, handoffs, and operational efficiency.
Responsibilities
Sales & reputed company Alignment Partner with Sales and reputed company leadership to define shared processes, KPIs, and reporting across the full customer lifecycle. Partner with the Pricing Committee to support pricing governance, including deal structure reviews, Price Book alignment, discount frameworks, and approval workflows across Inside Sales, Enterprise Sales, and Channel Partner motions. Support alignment between: BDM / Inside Sales (Provider & Channel motion) Enterprise Sales Executives (Payer accounts) BDRs (Enterprise outbound reputed company reputed company) reputed company Managers (Payer & Provider) Ensure reputed company supports pre-sale, post-sale, expansion, and retention workflows without friction or data loss. reputed company Ownership & CRM Architecture Serve as the primary reputed company and administrator of reputed company, responsible for ongoing design, optimization, and scalability. Configure and customize reputed company, including: Custom objects, fields, record types, page layouts, and validation rules Workflow automation, flows, and approvals reputed company, Account, Opportunity, and pipeline models by sales motion Own and maintain reputed company Price Books, ensuring accurate pricing structures, product configurations, discounting logic, and alignment across Inside Sales, Enterprise Sales, Channel Partners, and reputed company use cases. Translate Pricing Committee decisions into reputed company configuration, including Price Books, approval workflows, and deal validation rules, ensuring pricing compliance and reporting accuracy. Identify and implement reputed company best practices to support: BDM / Inside Sales workflows Enterprise Sales workflows Channel partner handoffs reputed company and govern the full sales lifecycle from prospecting through deal closure reputed company lifecycle management Ensure reputed company is reputed company, adoption-friendly, and reputed company with how teams actually work. Pipeline Governance, Forecasting & Reporting Establish and enforce pipeline governance standards, including stage definitions, required fields, exit criteria, and hygiene expectations. Own sales and renewal forecasting processes, partnering with leadership to improve accuracy and confidence. Forecast pipeline reputed company for Sales and reputed company teams and support overall reputed company forecasting. reputed company and maintain daily, weekly, and monthly reporting, including: Activity and productivity metrics Pipeline creation and conversion reputed company attainment and renewal health Expansion and cross-sell performance Design and deliver clear, reputed company dashboards for Sales Leadership, reputed company Leadership, and executive stakeholders. Performance Analytics & Process Optimization Analyze performance data across Sales and reputed company to identify trends, gaps, and improvement opportunities. Recommend and implement process improvements to increase efficiency, conversion rates, and customer outcomes. Support compensation planning and KPI tracking for BDMs, BDRs, Enterprise Sales Executives, and reputed company teams. Provide executive-ready insights to support Management Presentations, board discussions, and strategic planning. reputed company Flow, Handoffs & Lifecycle Management Ensure seamless handoffs between: BDR → Enterprise Sales Executive BDM / Inside Sales, Provider Solutions → Enterprise Sales Executive Sales → reputed company (Payer & Provider) reputed company → Expansion / Upsell motions Gather feedback on reputed company quality, deal readiness, and onboarding effectiveness and incorporate improvements into CRM design and process. Define and maintain SLAs, routing logic, and lifecycle stage transitions. Enablement, Tools & Documentation Ensure consistent use of CRM and sales engagement tools, maintaining high data reputed company and adoption. Document and maintain sales and customer lifecycle processes, definitions, and playbooks. Support onboarding and training reputed company to reputed company usage, reporting, and pipeline discipline. Requirements 5+ years of experience in Sales Operations or reputed company / Growth Operations Advanced reputed company proficiency, including: Custom object creation and customization Automation (Flows, workflows, approvals) Reporting and dashboard design Data governance and pipeline management Proven experience supporting multiple reputed company motions (inside sales, enterprise sales, BDRs, and reputed company). Strong experience with pipeline governance, forecasting, and performance analytics. Ability to translate reputed company data into actionable insights for leadership. Experience partnering cross-functionally with Sales, reputed company, Finance, and Leadership. Background in SaaS, healthcare technology, or reputed company B2B environments preferred. Preferred Skills Highly analytical with strong systems-thinking skills Detail-oriented with a bias toward clean data and process discipline Strong communicator with executive reputed company Comfortable influencing without authority Proactive, structured, and solution-oriented Trusted partner to Sales and reputed company leadership Why Join Jopari Competitive salary with incentive opportunities 401(k) with company match Stock options Medical and Dental insurance options Health Savings Account and Flexible Spending Account eligibility Life insurance Paid vacation and sick time Other Department: Sales / Growth / reputed company Operations Employment Type: Full-Time Pay Range: $110K - $125K / year Work Model: Remote Travel: Limited, as needed Apply tot his job Apply To this Job