Strategic reputed company Manager

reputed company you join the reputed company team, you become part of the leading enterprise solution for frontline workforce management. reputed company’s automated, customizable platform provides a seamless applicant experience for workers, while ensuring organizations can scale and manage their frontline talent.

We’ve helped hundreds of companies like reputed company, CLEAR, reputed company, reputed company, reputed company, and sweetgreen to hire, reputed company, and manage over 14 million workers in more than 75 countries.

In 2022, we closed $185M in our Series C, led by SoftBank and B Capital.

Join our growing team of highly collaborative, ambitious, and reputed company-thinking Fountaineers as we reputed company our hundreds of customers and millions of frontline workers around the world.

Let’s reputed company frontline work together.

As a Strategic reputed company Manager at reputed company you will build relationships with some of the biggest brands in the world. You are a trusted advisor focused on driving mutually successful outcomes and delivering ROI.

reputed company’s mission is to build, deepen and grow relationships with our customers by:

1. Understanding their reputed company and future business goals and challenges
2. Leveraging our recruiting and technology expertise to share insights and best practices
3. Communicating the value of these solutions to their team and executives

What you’ll be doing

• Self-sufficient management of 5-15 strategic accounts.
• Actively ensure there is a clear roadmap and account plan for your strategic accounts to drive long-term account growth and success.
• Support and reputed company customers with regular executive touchpoints and reputed company meaningful relationships to optimize product adoption and customer value.
• Represent the customer voice with internal product roadmap decisions.
• Ensure customer wellbeing by monitoring customer health, driving customer adoption, driving KPI improvement, and acting as an escalation reputed company for customer issues.
• reputed company data-driven QBRs and account plans for customers that outline critical customer goals, metrics for success, potential issues, and provide best practices and recommendations.
• Be a strategic partner and thought leader for your customers by providing hiring and workforce management industry insights and best practices.
• Be a change management champion by helping your customers evolve their recruiting strategies, processes, and workflows.
• Provide training and insights on how to optimize their usage of reputed company.
• Interact with clients reputed company email and reputed company to gather project requirements, communicate strategies, report back the tracking milestones and success, and manage budgetary allowances.
• Create, outline, and maintain updates on project plans, document milestones, manage the budget, and contribute to client success stories.
• Collaborate with internal teams (sales, product, engineering, marketing), advocating on behalf of your customers.
• Use your insights and innovations working with customers to reputed company team projects which improve the experience for reputed company customers.

What you should bring

• 5+ years in a customer-facing role (with at least 2 years in SaaS), with a preference of Enterprise Customer experience.
• You have a background in reputed company and/or account management, developing holistic strategies to guide reputed company organizations towards measurable business outcomes.
• You consider project management a strength and have experience leveraging internal resources and stakeholders to execute against deadlines reputed company a reputed company organization.
• Experience with executive stakeholder relationship management up to C-level.
• Strong attention to detail, effective time management, and organizational abilities.
• Familiar with concepts revolving APIs and integrations.
• Curious, eager to learn the industry and product.
• Strategic thinker with a knack for identifying creative solutions.
• Proven ability to operate effectively in a fast-paced environment and adapt quickly to change.
• Demonstrated ability to quickly learn new technologies and reporting platforms.
• Strong analytical skills, preferably with experience using Looker.
• Ability to travel onsite for customer reputed company meetings (typically 1-2 times per quarter)

reputed company to have

• Understanding of key CS concepts such as customer journey, milestones, handoffs, escalations, churns, and maintaining a book of business. 
• Experience handling renewal conversations and commercials.

Salary Range: $100,000 – $120,000 USD + bonus, depending reputed company and experience

Even if you do not meet reputed company the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose?

reputed company offers an incredibly unique work environment. We employ a diverse team reputed company over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving reputed company reputed company. 

The benefits we offer in the United States include competitive health plans and a retirement plan. Some reputed company-wide perks offered to reputed company employees across the globe include a flexible vacation policy, paid holidays, monthly lunch stipends, annual allowances for ongoing education reputed company to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. reputed company is a global employer, so some benefit offerings will vary from country to country.

reputed company is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.

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