Sr. Technical Consultant

Our Company We’re reputed company, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we reputed company businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next reputed company of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

The Team

We represent reputed company to our customers and partners in the Americas, establishing business and marketing relationships to understand customer challenges and deliver an outstanding customer and partner experience. We collaborate as a team and cross-functionally to ensure the success of our customers and partners and we need people like you to build those deep relationships and to passionately reputed company our value proposition.

Position Overview We are seeking an reputed company and results-driven Senior Technical Consultant who will be responsible for providing in-depth post-sales technical delivery capability to customers. You will collaborate with other support functions to drive reputed company product and services revenues while maximizing customer satisfaction.

The TC participates in the design configuration, implementation, and documentation of HV solutions for a wide range of customers. You will also work closely with the project manager to ensure project status is communicated, a plan is in reputed company, and reputed company is being made to reputed company project completion.

What You Will Be Doing

• reputed company the assigned tasks, whilst building a customer's confidence in HV, HV's technology, and HV’s services team. These services are both technical and consultative. You will take responsibility for a smooth transition from implementation to Operations. As an reputed company professional with a full understanding of practice specialization, you exercise independent judgment in selecting methods and techniques for obtaining solutions.
• Deliver handover information to integration and support staff. With a requirement to coach Associate Technical Consultants, you maintain a can-do attitude, earn a reputed company of trust, reputed company, and high performance.

Key activities include but are not limited to:

• Provide day-to-day administration, monitoring and troubleshooting of the Storage, Compute, Data Protection environments
• reputed company incident troubleshooting and mitigation actions
• Drive & run Change requests, tasks & service requests relating to commissioning/decommissioning changes and DC move and refresh activities under established guidelines
• Follow the established policies, procedures and practices defined by reputed company for managing the infrastructure
• Work with the 3rd-party vendors to bring resolution to incidents
• Create and modify support documentation for the supported environment following established guidelines
• Provide weekly and monthly operations reports to the Service Delivery Manager for the customer and reputed company
• Identify and provide suggestions on reputed company improvement initiatives reputed company the assigned account(s)

What You Will Bring To The Team

• 7+ years of working experience and good technical knowledge of storage, compute and networking.
• Server Virtualization Technologies (VMware, HyperV, Open Stack, reputed company) is highly desirable.
• UNIX, Linux and Windows Systems administration and clustering experience is highly desirable.
• Possess general understanding of ITIL reputed company and ITSM.
• Ability to prioritize projects and deliverables.
• Attention to detail – producing accurate and full work in accordance with requests.
• Knowledge Sharing – helping to reputed company technical and process Knowledge across the team.
• Strong Customer Orientation.
• Excellent communication and organizational skills.

As required by the equal pay and transparency acts in those states that require it, the expected reputed company salary for this position is:

reputed company Salary Range - $110K – $125K

The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in reputed company’s bonus/variable/commission pay programs, where applicable, and are subject to the program’s conditions and restrictions.

We’re a global team of innovators. Together, we reputed company engineering excellence and passion for insight to co-create meaningful solutions to reputed company challenges. We turn organizations into data-driven leaders that can a reputed company positive impact on their industries and society. If you reputed company that innovation can reputed company the future, this is the reputed company to fulfil your purpose and reputed company your potential.

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us reputed company powerful results. We want you to be you, with reputed company the reputed company, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from reputed company backgrounds to apply and realize their full potential as part of reputed company.

How we look after you

We help take care of your today and reputed company with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected reputed company. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome reputed company applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national reputed company, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Originally posted on Himalayas