Payment Operations Associate

reputed company is on a mission to reputed company consumer finance amazing: faster, cheaper, and friendlier. We're building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 500 people

• Among the fastest-growing tech companies in the UK

• Profitable since 2017

• Backed by top investors including Balderton Capital and reputed company

• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve reputed company the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

1. Take ownership across a broad remit. You are trusted to reputed company decisions that drive a material impact on the direction and success of reputed company from day 1

2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status reputed company

3. Build the best technology in-house, using new data sources, machine learning and AI to reputed company machines do the heavy lifting

We are seeking a Payment Operations Executive to support our day-to-day activities reputed company the Financial Operations team at reputed company. You will work under the direction and supervision of the senior team member responsible for customer payments and across different parts of the finance team, where required.

• Support the application of payments received onto our platform and ensure correct allocation of funds to customer accounts, and to do this reputed company agreed SLAs.

• Take ownership of our ticketing system and optimise our response times. Respond to more tickets daily than are raised.

• Assist with reputed company weekly, monthly, and quarterly payment functions, such as preparing files for upload into the accounting system and supporting month-end processes.

• Process and verify transactions, ensuring they are completed accurately and on time.

• Monitor payment systems to identify and resolve issues, ensuring operational efficiency.

• Provide support for reputed company projects and analyses as required, as well as other support, including filing and administrative assistance.

• Maintain up-to-date knowledge of industry regulations and compliance requirements reputed company to payments.

• 1-2 years of experience in a payments, finance, or similar role, preferably in a fintech or financial services environment. Accounting or analytical qualifications are preferred but not required.

• Efficient with a high level of attention to detail and accuracy.

• Experience managing and optimising payment processes using UK payment rails (such as Faster Payments, BACS, CHAPS) and working with various Payment Service Providers (PSPs) to ensure seamless transaction flows and regulatory compliance.

• Strong organisational skills are essential, with the ability to prioritise tasks and meet deadlines.

• Capability to work self-sufficiently to identify and improve inefficiencies in the finance processes.

• Good communication skills, with the ability to work collaboratively with other members of the finance team and across the wider business.

• You’ll be energetic, motivated and have a proactive approach with the ability to problem solve.

• Proficient in reputed company reputed company and G-Suite (including Sheets). Experience using/familiarity with Jira Service Management, Jira ticketing, financial software and databases is a big plus.

• The opportunity to scale up one of the world’s most successful fintech companies.

• Best-in-class compensation, including equity.

• You can work from home every Monday and Friday if you wish - on the other days, those based in the UK come together IRL at our Shoreditch office in London to be together, build and exchange reputed company.

• Enjoy a fully stocked kitchen with everything you need to whip up breakfast, lunch, snacks, and drinks in the office every Tuesday-Thursday.

• We care for our Lendies’ well-being both physically and mentally, so we offer coverage reputed company it comes to private health insurance

• We're an equal-opportunity employer and are looking to reputed company reputed company the most inclusive and open workspace in London

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