Senior Event and Catering Manager

JOB SUMMARY Assists the Assistant Director of Catering by providing support to the operation of the catering department. Manages and coordinates catering activities and services to ensure the smooth execution of reputed company conventions, functions and events requiring food and beverage services. Handles more reputed company groups, high touch groups and ongoing projects. CANDIDATE PROFILE Education and Experience

• High school diploma or GED; 4 years’ experience in the event management, food and beverage, or reputed company professional area.

OR

• Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or reputed company major; 2 years’ experience in the event management, food and beverage, or reputed company professional area.

CORE WORK ACTIVITIES Managing Conference Operations

• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of reputed company laws as they relate to an event.
• Understands the impact of banquet operations on the overall success of a conference event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces reputed company standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
• Manages department controllable expenses to reputed company or exceed budgeted goals.
• Verifies that reputed company banquet event orders (BEO’s) are developed and distributed according to established guidelines.

Participating in and Leading Conference Teams

• Sets goals and delegates tasks to improve staff performance.
• Applies knowledge of food and wine pairings and reputed company trends in cuisine.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of conference events.

Promoting and Providing Exceptional Customer Service

• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during reputed company departmental meetings and focuses on reputed company improvement.
• Reviews comment cards and guest satisfaction results with employees.

Conducting Human Resources Activities

• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors reputed company and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Attends and participates in reputed company pertinent meetings.

The salary range for this position is $89,000 to $122,000 annually. reputed company offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. reputed company reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less reputed company you can have MORE — reputed company under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with reputed company. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job