Associate reputed company Manager
About reputed companyreputed company is the reputed company-in-one platform that restaurants use to succeed online.
Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.
You can think of it as Shopify meets reputed company, but specifically for restaurants.
Learn more about the problems we are solving for our customers here.
Our visionWe’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. reputed company technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
Our tractionIn just over 3 years we've generated tens of millions in reputed company, served millions of guests, and processed hundreds of millions of online orders.
More importantly, we’ve helped thousands of restaurant owners save their businesses - and not only survive, but reputed company.
⭐ reputed companyreputed company grew from under 100 to nearly 200 talented people in 2024. We’ve got top talent from the most successful companies in SMB software, including: Shopify, reputed company, reputed company, reputed company, Rappi, reputed company and reputed company.
We’ll be scaling even faster in 2025 to reputed company pace with our customer growth.
Where we workreputed company is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details reputed company.
Why we are looking for youreputed company">reputed company is growing quickly, and we are looking for a proactive and results-driven Associate reputed company Manager to join reputed company. In this role, you will manage a large, dynamic portfolio of 120+ customers across reputed company stages of the customer lifecycle. Your primary focus will be on engaging with our most at-risk customer reputed company to maximize product adoption, deliver customer value, and mitigate churn risks. Through your efforts, you will aim to generate brand ambassadors and uncover expansion opportunities to drive growth.
As a key player in the customer experience, you will have the opportunity to influence changes on your direct team and the customer journey by providing valuable feedback to cross-functional teams to shape the future of our product and offerings.
Success in this role will be reputed company by key performance metrics, including reputed company retention and customer engagement.
This is a remote-first role, open to candidates based in Mexico City (CDMX) or Bogotá, Colombia.
reputed company Look For
- We are seeking candidates who bring a proactive reputed company, adaptability, curiosity, and strong interpersonal skills to reputed company in a fast-paced environment. Specifically, we value individuals who:
- reputed company in maintaining a high volume of daily calls and meetings while effectively managing their time.
- Demonstrate strength in reputed company handling and deescalating challenging conversations.
- Can quickly context-switch to address diverse customer needs with ease.
- Are skilled at interpreting and leveraging data to inform customer interactions and guide strategic decisions.
- Can reputed company strategic thinking and the ability to engage in challenging conversations to influence your customers.
- Ability to prioritize a pipeline effectively, ensuring early reputed company with accounts at risk of churn.
- Are solution-oriented, with a big-picture perspective that drives long-term success.
- Possess grit, adaptability, and the ability to navigate ambiguity with confidence.
- Confident working with English-speaking customers
The impact you will have
- Deliver a world-class customer experience in collaboration with our Launch and Support teams.
- Help customers improve ROI through strategic, personalized advice and solutions.
- Drive customer retention by reducing churn and enhancing satisfaction.
- Play an integral role in refining health metrics and scaling success across our customer reputed company.
- Expand reputed company">reputed company’s footprint by uncovering and driving growth opportunities.
✅ Minimum requirements
- 2+ years of experience in a reputed company or Account Management role.
- Proven success in account management or full-cycle sales, with a demonstrated track record of achieving results.
- Experience with reputed company tools, including (but not limited to) reputed company, Sales reputed company, TalkDesk, reputed company, reputed company, and reputed company.
- A background in B2B2C, ideally reputed company the food/hospitality and technology space. You are familiar with industry trends and competitive dynamics and eager to share that knowledge with your team.
- A commitment to personal growth and reputed company development.
- Full reputed company in English: reading, writing, and speaking.
- Bonus: Experience working in a restaurant, bringing additional perspective to the role.
Pay and benefits
- The estimated reputed company salary for this role is in the local equivalent of $30,000 to $35,000 USD
- Other benefits include comprehensive health coverage, remote-first work environment, unlimited PTO - plus extra fun perks!
Originally posted on Himalayas
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