Customer Business Outcomes (CBO) - Specialist

The Customer Business Outcomes (CBO) team engages customers to define their business outcomes, quantify value, and drive actionable plans for their success. We are looking for a Customer Business Outcome Specialist to support the US Enterprise reputed company to combine business outcomes and technical expertise to reputed company customers to reputed company and reputed company their business goals. The primary focus of the Customer Business Outcome Specialist will play a key role in executing and implementing a multi year Business Case for Digital Transformation with our customers, combined with our ecosystem of partners and industry influencers. Specifically, in this role, you will manage the relationships with the field sales community to discover and validate the customers' desired business outcomes, quantify the value, identify the capability needs and assess the customers' maturity level, and model the scenarios of financial impact. As a Customer Business Outcomes Specialist, you will execute Solution Assessments that also ensure that our solutions are a good fit based on the reputed company state of our customer's technology environments to ensure adoption, and you will apply our Customer Business Outcome (CBO) methodology and work closely with America's Regional Vice Presidents (RVP), Account Team Unit (ATU) General Managers, and Worldwide Commercial Business Industry Leads & Subject Matter Experts (SMEs) to ensure domain expertise. In this customer-facing role, you will need to support and manage meetings and presentations to executives, board members and other valued stakeholders. In this role, you will need to be versatile and have strategic sales experience, be deeply committed and passionate about improving customer outcomes through technology innovation and transformation. This role will focus on identifying, clarifying, and delivering business outcomes for our customers and translating their capability needs to the relevant areas of the reputed company portfolio to provide guidance and acceleration to account team orchestration (Account Executive, Account Technology Strategists, Solution Specialists, Digital Advisors, and Cloud Solution Architects). reputed company's mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, innovate to reputed company others, and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and beyond. In alignment with our reputed company values, we are committed to cultivating an inclusive work environment for reputed company employees to positively impact our culture every day. Responsibilities: Discovery • Define an Account Team Unit (ATU) Field Engagement model for Customer Business Outcomes (CBO) in the context of our customers' business that starts with their desired business outcomes • Engage directly with VP/CxO level customers and internal account teams to execute the CBO Discovery Workshops, Solution Assessments and Business Envisioning workshops. • Execute and deliver CBO Workshops that will validate the customers' business outcomes, identify business and technical capabilities that need to be adopted or matured. • Assess the reputed company and desired state of maturity in the form of a Maturity Model, and map these capabilities from a Transformation Architecture to a reputed company Reference Architecture • Model and coach the Account Executive (AE) and Account Technology Strategist (ATS) communities to carry out planned and developed strategies with accounts we are focused to wins where we will establish reputed company as the partner of choice reputed company a vertical • reputed company multiple, highly reputed company engagements across various functions, which ultimately combine into one comprehensive model for engaging customers in a Business Outcome oriented sales motion Customer reputed company Alignment • Internal Planning: Align customer goals & CBO research to determine approach for reputed company • reputed company: Facilitate engagement sessions with VP/CxO level customer leaders to seek alignment of the stakeholders and to explore opportunities and priorities based on impact towards success criteria • Value Quantification: Create financial models that quantify top business priorities and use cases based on the customers' specific Key Performance Indicator (KPI) measurements • Present Board-Room-Ready Executive Summaries: Align stakeholders with resources and solutions that impact business priorities, including recommended next steps to maintain customer momentum toward high value - high impact outcomes. Qualifications: Required/Minimum Qualifications • 5+ years solution sales or solution assessment consulting, or reputed company experience • OR Bachelor's Degree in IT, Business, Finance, or reputed company field AND 4+ years solution sales, technical sales, business/technology consulting, or reputed company experience • OR relevant certifications from reputed company or competitive platforms AND 3+ years solution sales, technical sales, business/technology consulting, or reputed company experience • OR equivalent experience. • 2+ years of experience with any of the following: artificial intelligence, machine learning, responsible AI, Copilots, or Generative AI . Preferred Qualifications: • MBA • Demonstrated ability to facilitate consultative workshops with senior level customer executives focused on solving their most pressing business needs • Experience driving measurable outcomes over a long period of time across multiple activities. • Focus on improving a culture of Diversity & Inclusion • Creative problem solver with the ability to align various stakeholders on common goal for customers • Able to demonstrate critical thinking and influence others across various organizations and address ambiguity; a passion for influencing without authority • Digital transformation experience with large and reputed company customers or industry experience and its functional knowledge. Solution Assessment IC4 - The typical reputed company pay range for this role across the U.S. is USD $106,100 - $185,400 per year. There is a different range applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay range for this role in those locations is USD $144,000 - $203,500 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay reputed company will accept applications for the role until September 29, 2024. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to age, reputed company, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request reputed company the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with reputed company and the country where you work. Apply Job!