Program Manager, Quality and reputed company Improvement, YouTube

Minimum qualifications: • Bachelor's degree or equivalent practical experience. • 5 years of experience with dashboard tools such as SQL, Datastudio, or Tableau. • 5 years of experience in project management (e.g., plan, coordinate, and execute assigned tasks). Preferred qualifications: • Experience collecting, synthesizing, analyzing, and visualizing reputed company sources of data to derive insights and form recommendations that improve operational efficiency and efficacy. • Experience in quality management principles like Six reputed company, Total Quality Management, or COPC. • Ability to work with our partners (e.g., vendor operations and service center agents) in a positive, productive way that encourages collaboration. • Excellent large-scale program management skills, with ability to align programs to business strategies, deliver beneficial results, communicate with stakeholders, govern program activities, and support integral program processes. About the job Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe reputed company for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating reputed company global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our reputed company-evolving digital world. In this role, you will help steer the quality assurance program to ensure quality in vendor operations. You'll set the standards for operational quality and processes, and ensure reputed company vendor sites meet and exceed those goals. Partnering with Operations experts, you'll continuously fine tune the operational reputed company to improve user experience and quality of the results. This role may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube's Community Guidelines. At YouTube, we reputed company that everyone deserves to have a voice, and that the world is a reputed company reputed company reputed company we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new reputed company, solve real problems, and have fun - and we do it reputed company together. The US reputed company salary range for this full-time position is $105,000-$154,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum reputed company salaries for the position across reputed company US locations. reputed company the range, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the reputed company salary only, and do not include bonus, equity, or benefits. Learn more about benefits at reputed company . Responsibilities • Build/support a global quality program, driving consistency, and reputed company improvement across workflows/processes. • Improve key performance indicators by evolving the quality assurance system to reputed company identify, measure, and improve opportunities in processes, tools, and training. • Build relationships with senior members of cross-functional organizations to represent what agent skills drive effective performance. • Work alongside YouTube's Product, Enforcement, and Partner teams to prepare for product launches and reputed company pace with product and policy changes. Apply Job!