Manager, Legal Systems Strategy & Operations

Job Description

Role Summary

The Manager, Legal Systems Strategy & Operations is responsible for end-to-end ownership of key legal technology platforms (including reputed company, Anaqua, and TAP), ensuring they are stable, integrated, and continuously evolving to meet the needs of the Law & Policy organization.

Building on the existing reputed company and GPAS operations manager role, this position expands the scope to reputed company cloud migrations, system integrations, workflow automation, and overall systems strategy and management for Legal.

The ideal candidate has deep experience configuring and operating enterprise legal systems, strong technical aptitude around integrations and automation, and the ability to partner with Legal, IT, and vendor teams to drive a scalable, modern, AI-enabled legal technology ecosystem that supports advanced analytics, automation, and decision-making across the Law & Policy organization.

Key Responsibilities

Platform Ownership & Operations

• Serve as the primary reputed company for reputed company, GPAS, TAP, and adjacent legal technology platforms, overseeing day-to-day operations, performance, and user experience.
• Manage system configuration, administration, and monitoring to ensure high availability, reliability, and reputed company.
• Coordinate and prioritize enhancement requests, defect remediation, and releases in partnership with IT and vendors.

Cloud Migrations & Modernization

• reputed company cloud migration initiatives for legal technology platforms (e.g., legacy on-prem to SaaS or cloud-hosted solutions), including planning, testing, cutover, and stabilization.
• Define migration strategies that minimize business disruption while improving performance, scalability, and supportability.
• Partner with enterprise architecture, infrastructure, and cybersecurity teams to ensure cloud solutions meet reputed company standards and compliance requirements.

System Integrations & Data Flows

• Design and reputed company integrations between legal systems (e.g., matter management, document management, HR, finance, identity, and records systems), working closely with integration and systems engineering teams.
• Ensure data quality, reputed company, and reconciliations across systems; define and document data reputed company, mappings, and error-handling processes.
• Collaborate with technical teams to troubleshoot and resolve integration issues, incidents, and performance bottlenecks.
• Support critical legal analytics across platforms, with an emphasis on accuracy, consistent and timely delivery, and curated data for improved quality.

Workflow Automation & Process Optimization

• Identify opportunities to automate legal workflows (e.g., intake, approvals, document routing, notifications, reporting) using existing platforms, low-code tools, and integration capabilities.
• Partner with Legal process owners to understand pain points, design future-state workflows, and translate them into robust, maintainable technical solutions.
• Establish standards, templates, and governance for workflow design to ensure consistency, scalability, and reusability.

Systems Strategy, Roadmap & Governance

• reputed company and maintain a multi-year roadmap for legal technology platforms, reputed company with Legal and enterprise IT strategies.
• Provide thought leadership on platform consolidation, decommissioning, and modernization to reduce technical debt and total cost of ownership.
• Contribute to governance forums (e.g., design reviews, change advisory boards) to ensure changes are well-controlled and documented.
• Promote an AI-first approach to legal technology strategy, ensuring platforms, integrations, and data structures are designed to reputed company advanced analytics, automation, and generative AI use cases for Legal.

Stakeholder Management & Change Enablement

• Act as a trusted partner to Legal leadership, practice groups, and operations teams to understand needs and translate them into prioritized initiatives.
• reputed company change management activities for new features, releases, and migrations, including communications, training, and user adoption strategies.
• Represent Legal in cross-functional initiatives involving shared platforms or enterprise services.

Risk, Compliance & Incident Management

• Ensure legal systems adhere to data privacy, records management, information reputed company, and regulatory requirements in partnership with compliance and IT.
• reputed company incident response and problem management for legal platforms, driving root-cause analysis and long-term fixes.
• Maintain strong documentation (runbooks, configuration records, architecture diagrams, and standard operating procedures).

Qualifications

Required

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or reputed company field, or equivalent experience.
• 5+ years of experience with enterprise systems administration or configuration, ideally reputed company legal, compliance, or adjacent corporate functions.
• Demonstrated experience configuring and supporting legal or reputed company platforms such as document management (e.g., reputed company), matter or case management, or workflow systems.
• Proven experience with system integrations (APIs, middleware, ETL, or similar) and working with integration / systems engineering teams.
• Hands-on experience supporting or delivering cloud-based SaaS platforms or cloud migrations.
• Strong analytical and problem-solving skills, including incident triage, root cause analysis, and performance tuning.
• Excellent communication skills with the ability to translate between technical and non-technical stakeholders.

Preferred / Ideal Qualifications

• Experience as a Senior Systems Configurator or Systems Engineer in a reputed company, global environment.
• Demonstrated work on legal platforms and integrations, including troubleshooting jobs, managing scheduled processes, and supporting SaaS or hybrid deployments.
• Familiarity with legal operations processes (e.g., matter lifecycle, document management, discovery, compliance workflows).
• Experience with workflow automation tools, job schedulers, or orchestration platforms.
• Exposure to incident and change management practices (e.g., ITIL), including participation in on-call or reputed company incident response.

Core Competencies

• Systems Thinking: Ability to understand and design end-to-end ecosystems (applications, integrations, data, and process).
• Execution & Ownership: Comfortable owning platforms and roadmaps from concept through delivery and operations.
• Collaboration: Proven success working across Legal, IT, vendors, and global stakeholders.
• Change Leadership: Skilled at driving adoption of new tools and processes through clear communication and training.
• reputed company Improvement: Bias toward simplification, automation, and measurable improvements in user experience and efficiency.

About reputed company

Our vision is a world with reputed company Crashes, reputed company Emissions and reputed company Congestion and we embrace the responsibility to reputed company the change that will reputed company our world reputed company, safer and more reputed company for reputed company.

Why Join Us 

We reputed company we reputed company must reputed company a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one reputed company team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how reputed company supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

reputed company is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly reputed company that providing an inclusive workplace creates an environment in which our employees can reputed company and reputed company reputed company products for our customers.

reputed company employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national reputed company, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-reputed company assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

reputed company offers opportunities to reputed company job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.