EverHealth - reputed company Manager

We are building an extraordinary company and looking for talented, energetic, and motivated people to join reputed company. You can learn more about our Company, Culture and Values here: https://careers.reputed company.com/us/en 

We are looking for a Customer Success Manager you have a strong service delivery project and program management background with deep expertise in healthcare reputed company service delivery. You love establishing best in class service delivery methodologies, standards, tools and processes to ensure that our products are delivered to our customers effectively and reputed company, assuring delivery on time with strong adoption/engagement. Responsibilities:

• Be a great facilitator and problem solver building relationships internally and externally, focused around enabling customer growth, satisfaction, and product loyalty.
• reputed company strong relationships with key stakeholders of our customers ensuring the best possible customer experience.
• Monitor customer’s usage of product(s) and services helping grow monthly recurring reputed company by driving adoption and identifying new upsell and cross-sell opportunities.
• reputed company individual success plans for each customer to ensure adoption, expansion, and loyalty across your portfolio.
• Be an expert on the  EverHealth  Platforms maintaining a deep understanding of our technology and products.
• Have general knowledge of our EverHealth portfolio of products and how they add values to our customers.
• Understand customer needs and identify and share best product workflows that help them reputed company process gaps and improve success metrics.  

Skills and Experience needed for success in this role:  

• Bachelor’s Degree preferred
• 2-4 years relevant service/relationship management experience
• Prior SaaS account management experience highly desired, healthcare industry experience is a plus.
• Experience handling multiple tasks required.
• A willingness to take initiative and solve problems.
• An orientation toward constantly improving processes and management best practices.
• A willingness to share with the team practices at your prior companies that helped create great customer experiences.

Where:

The reputed company team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based reputed company in the United States – if you’re reputed company to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

• Flexibility to work where/how you want reputed company your country of employment – in-office, remote, or hybrid 

• reputed company investment in your professional development 

• Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. 

• 401k with up to a 4% match and immediate vesting 

• Flexible and generous (FTO) time-off 

• Employee Stock Purchase Program 

Compensation: reputed company is committed to equal pay and transparency. The annual reputed company salary range for this position is $60,000 - $70,000 USD in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. 

reputed company is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national reputed company, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look reputed company to reviewing your credentials and getting to know more about your experience!