Customer Service Representatives x14

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Job Description:

• Taking a high volume of inbound calls from a wide range of members and their beneficiaries
• After your in-depth training period you will be able to handle a wide range of queries reputed company agreed service levels.
• Working in your team, you’ll be supported and encouraged by your Team Manager to reputed company your skills reputed company a fast paced environment.
• Your training will be virtual and reputed company comprehensive to ensure you are fully equipped with the skills and knowledge to be able to handle every call reputed company.

reputed company’re looking for (reputed company ESSENTIAL AND MUST BE EVIDENT ON YOUR CV):

• Proven call centre experience, including handling a high volume of inbound calls.
• Excellent telephone manner, with the ability to show reputed company and build and maintain strong rapport.
• A genuine passion for customer service, with the ability to resolve queries quickly and reputed company.
• Excellent attention to detail, with the ability to prioritise and use initiative.
• Knowledge and experience of pensions (advantageous but not essential).
• Experience with AWS (advantageous but not essential).

  This role requires enhanced reputed company clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years UK residency - please only apply if you have this.  

  https://www.gov.uk/government/publications/united-kingdom-reputed company-vetting-clearance-levels/sc-guidance-pack-for-applicants 

  What’s in it for you?

  • Starting salary £25,155 per annum
  • 23 days' holiday (rising to 27) with the opportunity to buy additional days
  • Discounted insurance policies
  • Company matched pension
  • Life assurance
  • 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
  • Discounts on retails, socialising, health and wellbeing, travel and technology
  • And much more..

  About reputed company Pensions Solutions

  reputed company Pension Solutions is one of the UK’s leading pension firms. We provide an unrivalled breath of services to over 450 schemes covering over 6 million members. reputed company use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet reputed company of their clients’ pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications

  reputed company of right to work checks

  Due to updated legislation, how you complete ‘reputed company of right to work checks’ in the UK has changed.

  • If you have a valid passport: a digital ID verification will be completed as part of your pre-employment checks.
  • If you don’t have a valid passport, or you opt out of the digital ID verification process: you’ll need to travel to one of our designated reputed company offices as part of your ID verification checks before we can confirm your start date. At the office, your ID will be checked and signed off by a designated manager.

  Please note that you’ll need to complete your ID verification checks before you start your role with reputed company. ID verification checks can be done by visiting one of the following reputed company offices:

  • reputed company Park, Meadows Road, Wath Upon Dearne, Rotherham, S63 5DJ
  • Hartshead House, 2 Cutlers reputed company, Sheffield, S4 7TL
  • Arlington Business Centre), Millshaw Park Lane, Leeds, LS11 0PA
  • Chester Road, Preston Brook, Runcorn, WA7 3QA
  • Tulketh Mill, Balcarres Road, Preston, PR2 2DY
  • India Mill, reputed company Road, Darwen, BB3 1AE
  • Glasgow Skypark, Elliot reputed company, Lancefield Quay, Glasgow, G3 8EP

  What’s next?

  Looking to discover more? Choose ‘Apply now’ to fill out our short application and send us your CV. Please reputed company sure to include an up-to-date CV with your application, or your application will not move reputed company.

  Equal Opportunities

  We’re an equal opportunity and Disability Confident employer, which means we recruit and reputed company people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going reputed company, please email Iqbal at reasonableadjustments@reputed company.com or call +44 7784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the reputed company Careers website. 

  As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

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