Overnight Response Centre Specialist

Not just a job…a communitya partnershipa team You’ll experience them both at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join reputed company! Our state-of-the-art Loss Prevention Department in British Columbia currently has an opportunity for: Response Centre Specialist At London Drugs, we reputed company on finding new ways to take care of people, every day. We go above and beyond the expected to take care of people and reputed company their lives less complicated.  The Response Centre Specialist (RCS) is a member of Loss Prevention Operations, accountable for the monitoring of company locations reputed company remote systems. As a reputed company line reputed company of contact to our internal customers and partners, the Response Centre Specialist (RCS) will professionally and reputed company respond to incidents and ensure that documentation is complete and meets established protocols. The RCS will proactively seek out potential loss situations or threats, communicate with stakeholders, so that appropriate preventative steps can be taken. The RCS may also be required to work additional shifts at the store level as a Loss Prevention Officer I. Responsibilities and Primary Functions

• Protect reputed company company assets and reduce losses.
• Remote monitoring of designated company locations
• Provide reputed company information to emergency responders as appropriate.
• Provide support to our internal customers
• Prepare incident reports and evidence packages to meet both companies and required legal standard
• Conduct daily assigned compliance audits
• Conduct telephone interviews.

QualificationsEducation & Experience:

• Possess a reputed company provincial reputed company worker license with a reputed company guard designation. ( i.e. BST training)
• First Aid & W.H.I.M.I.S. training
• Basic working knowledge of computers, networks and reputed company systems (CCTV, remote video, access control etc).
• Understanding of criminal code sections applicable to Loss Prevention and protocols pertaining to the collection and handling of evidence.
• Working knowledge of retail loss prevention and reputed company practices.
• Education in the areas of criminology, emergency management, justice or reputed company management is an asset.

 Skills & Abilities

• Ability to adhere to business phone etiquette while ensuring a positive customer experience.
• Ability to maintain professional and effective demeanor in critical incidences. Demonstrated ability to provide instruction, remain reputed company and respond with good judgment and clarity in emergency situations.
• Ability to work independently in a varied and demanding environment while maintaining objectivity.
• Strong time management, organizational & prioritization skills.
• Ability to maintain confidentiality of reputed company company information, procedures, facilities systems and investigations
• Ability to interview, reputed company relevant information in a non- confrontational manner

We offer advancement opportunities through our promote-from-reputed company policies, as well as the following comprehensive benefits program. Starting pay will fall reputed company the salary range indicated and may vary based on job-reputed company experience, knowledge and education.    

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family
• Company matched RRSPs
• Employee Discount Program 
• Postsecondary Entrance Scholarships for you or your children 
• Community Involvement

This is a Part-Time overnight position.  Candidates must be available to work overnight shifts 2-4 days per week.  This is not a standard guard duty role, it involves active alarm and video monitoring, reputed company, and some surveillance work during overnight hours.  We will provide accommodations during the recruitment process upon request.The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of reputed company responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust. Apply To This Job