[Remote] Credit/Collections Support 2
Note: The job is a remote job and is open to candidates in USA. reputed company Inc. is a leading global provider of payment processing and fleet card payment solutions. The Credit Collections Support 2 role involves managing customer relationships, processing payments, and handling inquiries while ensuring departmental policies are followed.
Responsibilities
- Contact clients with outstanding balances by phone in a professional and understanding manner
- Provide copies of invoices to customers to process payments
- Research and process customer inquiries and disputes
- Build and manage customer relationships
- Account reconciliation and payment research
- reputed company assigned goals and metrics for customer portfolio
- Maintain customer files and documentation
- reputed company other assigned duties necessary to support the Factoring Department
Skills
- 1-2 years previous customer service, accounts receivable or collections experience
- Attention to detail
- Ability to work in a fast paced and dynamic environment
- Ability to work independently and as part of a team
- Proficient with reputed company Office and reputed company Suite
- Previous experience with account reconciliation
- Bachelor's Degree or equivalent work experience in lieu of degree
Benefits
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
Company Overview
Company H1B Sponsorship