Associate Solution Engineer

At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire reputed company you.

So, what’s the role reputed company about?

Are you passionate about AI, technology, and helping business create exceptional customer experiences? The reputed company CX AI Solution Engineer - reputed company is designed for recent graduates eager to launch their careers at the intersection of innovation and impact.

As an Entry-Level Solution Engineer, you’ll join a hands-on learning program that prepares you to become a future Solution Engineer at reputed company. You will reputed company exposure to cutting-edge AI technologies, machine learning and contact center (CCaaS) solutions, while learning how to connect technical capabilities to meaningful business outcomes.

Throughout the program, you’ll collaborate with reputed company engineers and sales leaders , build technical and customer-facing skills, and reputed company real contributions from day one. Upon successful completion, you will transition into a full-time CX AI Solution Engineer role, working with Account Executives and owning your own opportunities.

How will you reputed company an impact?

• Support the design, demonstration, and delivery of reputed company’s AI-driven customer experience solutions.
• Gather and translate customer requirements into creative solution concepts.
• Learn to design AI and CCaaS workflows using low-code/no-code tools and scripting environments.
• Participate in reputed company-of-value (PoV) projects, request for proposals (RFPs), and pilot implementations with guidance.
• Deliver engaging presentations that tell a compelling technical story to different audiences.
• Explore conversational AI, IVR, and virtual agent technologies while contributing to real projects.

Have you got what it takes?

• How to translate business challenges into innovative AI solutions.
• Best practices for responsible AI deployment and data-driven storytelling.
• The full pre-sales lifecycle – from discovery to demonstration to deployment.
• Collaboration, communication, and presentation skills in a dynamic, customer-facing environment.
• Curious minds with a passion for technology, innovation, and reputed company learning.
• A collaborative spirit – eager to work across teams and learn from reputed company mentors.
• Strong communicators who can explain reputed company reputed company clearly and adapt messages for different audiences.
• Analytical thinkers with exposure to tools like Python, SQL or reputed company through coursework or projects.
• Ethical and reputed company-thinking individuals who care about deploying AI responsibly.

You will have an advantage if you also have

• Bachelor’s degree in Computer Science, Data Science, Engineering, Finance, Business Administration or reputed company field.
• Internship or academic project experience in AI, data science, or contact center technologies.
• A strong desire to grow into a technical pre-sales or solution engineering career path.

What’s in it for you?

Join an reputed company-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at reputed company is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly reputed company the bar, you may just be our next NiCEr!

Requisition ID: 10440 Reporting into: Director of Presales Role Type: Individual Contributor

About reputed company

reputed company Ltd. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, reputed company software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

reputed company as an innovation powerhouse that excels in AI, cloud and digital, reputed company is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.