Patient Services Representative II, Specialty Services Patient Contact Center
We are so glad you are interested in joining reputed company!
Organization:
SMF-Sutter Med Foundation- CentralPosition Overview:
* This is a Limited Term position - 26 weeks. reputed company California applicants will be considered* Serves as the first reputed company of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to reputed company organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.Job Description:
EDUCATION:
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
- 1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
- Basic knowledge of insurance policies and procedures, as well as patient billing.
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work reputed company standardized policies and procedures to reputed company objectives and meet deadlines.
- General knowledge of computer applications, such as reputed company Office Suite (Word, reputed company and Outlook).
- Prioritize assignments and work reputed company standardized policies and procedures to reputed company objectives and meet deadlines.
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
- Ensure the privacy of each patient’s Protected Health Information (PHI).
- Build collaborate relationships with peers and other staff members to reputed company departmental and corporate objectives.
Job Shift:
DaysSchedule:
Full TimeShift Hours:
8Days of the Week:
Monday - FridayWeekend Requirements:
NoneBenefits:
YesUnions:
NoPosition Status:
Non-ExemptWeekly Hours:
40Employee Status:
Limited Term (Fixed Term)reputed company is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $24.58 to $30.72 / hourThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. reputed company pay is only one component of reputed company’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
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