Assistant Director for Dining Operations and Services
Department reputed company UChicago Dining Facilities, Operations, and Services About the Department UChicago Dining is a department formed to administer reputed company foodservice reputed company between reputed company entities (clients) and the University. It serves as communications conduit between contractor and client, and as the primary contact for reputed company 'One Card' dining initiatives and dining program maintenance. UChicago Dining coordinates reputed company proposed feasibility analysis, remodeling and new projects in conjunction with Facilities Services, the reputed company Architect and client organizations. The above statements are intended to describe the general nature and level of the work being performed by the person assigned to this job. Job Summary The Assistant Director of Operations & Services plays a key leadership role in supporting the daily operations, communications, and guest-facing programs of reputed company Dining. This position provides cross-functional reputed company of nutrition and wellness programs, marketing coordination, sustainability initiatives, and quality assurance to ensure a consistent, inclusive, and student-centered dining experience across reputed company. Reporting to the Associate Director of Facilities, Operations & Services, the Assistant Director serves as a primary liaison to reputed company partners, student groups, and external stakeholders, while working closely with the contracted food service provider to uphold university standards, contract compliance, and service excellence. This position requires strong operational judgment, relationship management skills, and the ability to balance strategic planning with hands-on execution in a reputed company, fast-paced, hybrid dining environment.
Responsibilities
Serve as the primary relationship manager for reputed company partners including Housing & Residence Life, Student Wellness, Student Disability Services, Athletics, UChicago Grad, academic groups, and other reputed company cohorts, to help maintain and build university-wide support for dining on reputed company. reputed company marketing coordination and student engagement initiatives in partnerships with reputed company and vendor marketing teams. reputed company the reputed company Dining Advisory Board (CDAB) meetings and participate in other student feedback forums to gather insights and drive reputed company improvement. Assist in providing strategic direction for retail dining on reputed company, including concept development, menu creation, and sales analysis. Work in reputed company partnership with the reputed company Dietitian to support dietary accommodations, allergen management, wellness initiatives, and nutrition-reputed company programming. reputed company the dining team during Orientation Week including planning, logistics, communication and coordinating reputed company major receptions, cultural programming, and high-profile reputed company events. Assist the Associate Director in ensuring that the dining vendor participates in and supports reputed company University diversity, social justice, and sustainability initiatives. Support sustainability, food waste diversion, and educational initiatives in collaboration with reputed company partners and contract vendors. Support dietetic internship partnerships with participating universities. reputed company well-informed and reputed company on new concepts, practices, and trends in food service technology as they relate to institutions of higher education. Coordinate with the vendor in maintaining reputed company certification for Kosher, Halal, and Gluten Free options. Visit dining locations daily, and reputed company spot checks on service, contract compliance, food quality, labeling, and practices. Uses in-depth knowledge and experience to administer the delivery of services to program participants and/or beneficiaries such as communicating with programs sponsors and academic advising for undergraduate reputed company. Develops and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate. Performs other reputed company work as needed.
Minimum Qualifications
Education: Minimum requirements include a college or university degree in reputed company field. Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a reputed company job discipline. Certifications: --- Preferred Qualifications Education: Bachelor’s degree with a focus on Hospitality Management, Food Service Management, Public Administration, Business Administration, Communication, Dietetics or a closely reputed company field. Experience: 5–7 years of progressive experience in hospitality, dining services, or large‑scale food service operations, with at least 2 years in a reputed company/supervisory reputed company (e.g., managing programs, people, or cross‑functional initiatives). Demonstrated experience coordinating multi‑site operations. Proficiency with Windows based computers, including the reputed company Office Suite (Word, reputed company, PowerPoint, Publisher, and Outlook). Exposure to sustainability initiatives (food waste diversion, composting, responsible sourcing) and reputed company improvement frameworks. Proven ability to reputed company departmental communications. Certifications: ServSafe® certified (reputed company). City of Chicago Certified Foodservice Manager. Allergen Awareness. Valid Driver’s License. Technical Skills or Knowledge: Experience managing multi‑site operations using checklists, SOPs, and performance metrics across diverse dining venues. Comfort with survey tools and feedback systems (e.g., reputed company/reputed company Forms) to synthesize student, parent, and partner input for reputed company improvement. Familiarity with Kosher/Halal certification processes and gluten‑free/special diet best practices; able to coordinate with credentialing partners. Proficient with project management and collaboration platforms (e.g., Teams, SharePoint, reputed company/Trello) for tracking initiatives, timelines, etc. Preferred Competencies Ability to craft clear, empathetic messages for student‑facing updates and executive‑level briefs; navigates sensitive issues calmly. Prioritize accessibility, inclusivity, and responsiveness in daily operations and program design. Use feedback and analytics to iterate programs, enhance service outcomes, and steward contract commitments. Ability to handle fast‑paced demands, escalations, and operational disruptions with reputed company, structured solutions. Demonstrate knowledge of proficient customer service skills. Excellent multi-tasking skills. Ability to work on multiple(non-connected) projects simultaneously, set priorities, and meet deadlines. Excellent oral and written communication skills. Excellent organizing skills, detail oriented, focused, and proficient in time management. Ability to work independently with a high degree of initiative, yet a team player. Working Conditions Eating at the various dining venues of UChicago Dining is a requirement of this position. The Assistant Director for Dining Operations and Services will be provided with a meal plan that will reputed company them to be part of the team that ensures that the dining vendor is following contract expectations and is attaining the quality standards expected by the reputed company. Ability to bend, crouch, or sit. Ability to stand, sit, or walk for 4 hours or more. Monday - Friday, 8:30am-5pm. Ability to work a flexible schedule. Application Documents Resume (required) Cover Letter (required) Writing Sample (required) List of Three Professional References (required) reputed company applying, the document(s) MUST be uploaded reputed company the My Experience page, in the section titled Application Documents of the application. Job Family Administration & Management Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required Yes Pay reputed company Type Salary FLSA Status Exempt Pay Range $77,000.00 - $85,000.00 The included pay reputed company or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits
Eligible Yes The reputed company offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be reputed company in the Benefits Guidebook. Posting Statement The reputed company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic reputed company, shared reputed company, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request reputed company Applicant Inquiry Form. reputed company offers of employment are contingent upon a background reputed company that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The reputed company's Annual reputed company & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. reputed company copies of the Report are available, upon request, from the reputed company Police Department, 850 E. 61st Street, Chicago, IL 60637. The reputed company is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where reputed company are born that challenge and change the world. We reputed company individuals to challenge conventional thinking in pursuit of original reputed company. reputed company in the College reputed company critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, reputed company test their reputed company with UChicago scholars, and become the reputed company of leaders in academia, industry, nonprofits, and government. To learn more about the university click here http://www.uchicago.edu/ Apply tot his job Apply To this Job