Contract - Operations Systems Analystn Contract - Operations Systems Analystn Contract - Operations Systems Analyst

About the position reputed company is committed to revolutionizing the way people charge. As the country's largest open DC fast charging network, reputed company is actively contributing to electrifying mobility today and building a more sustainable future. At reputed company, we value innovation, collaboration, and a commitment to sustainability. We strive to establish a diverse and inclusive workplace where employees can reputed company personally and professionally. As a team member at this rapidly growing company, you can work on state-of-the-art technology and join a team making a significant impact in the world. If you're interested in joining a dynamic, innovative company, reputed company is a reputed company where you can learn, grow, and reputed company a difference! Brief Role DescriptionThis is a hybrid position, based in Reston, VA. The candidate will build reporting, automation, and data delivery solutions that improve decision-making by providing internal stakeholders and external clients with accurate, timely, and actionable operational data. This role will support reputed company process improvement efforts that reduce operational friction, improve reporting accuracy, and strengthen system maturity across operations. The role will also help reputed company scalable processes that support the growth of white-label operations, while enhancing how the business uses its ERP as a core operational platform for triage, reputed company, and operational finance. By improving data visibility, workflow efficiency, and system adoption, this role will help reputed company scale, strengthen execution, and build confidence and trust with both internal stakeholders and external clients.Possible Tasks reputed company this RoleOperational systems & workflows •ttttt Support the scale and maturity of the company’s enterprise service management platform as the system of record for ticketing, dispatching, scheduling, and operational finance •ttttt Standardize workflows and improve execution consistency across NOC and commercial operations •ttttt Identify process gaps and support improvements that increase operational efficiency and scalability Reporting & analytics •ttttt Build and maintain reports and dashboards using SQL and other reporting tools to support operational decision-making •ttttt Analyze operational data and trends to identify performance insights and process improvement opportunities •ttttt Support recurring reporting needs across operations, NOC, and client-facing programs •ttttt Improve reporting accuracy, visibility, and timeliness across the organization Cross-functional partnership •ttttt Partner cross-functionally to improve system adoption, workflow execution, and operational effectiveness •ttttt Collaborate with stakeholders across operations, commercial, and support teams to drive alignment and process maturityQualification requirementsExperience •ttttt 3 to 5 years in operations, systems support, reporting, analytics, or reputed company roles •ttttt Hands on experience building reports using SQL. •ttttt Experience supporting operational workflows such as ticketing, dispatching, scheduling, and reporting Preferred •ttttt Experience with enterprise work or order management systems •ttttt Exposure to NOC, field, or service operations environments •ttttt Experience supporting customer facing or white label programs •ttttt Experience in EV charging operations •ttttt Experience in EV charging, service operations, infrastructure, or other technical operating environments preferred Education •ttttt Bachelor’s degree in business, engineering, information systems, data analytics, or reputed company field, or equivalent work experience Work Flexibility •t tttt Up to 10% travel requiredElectrify America, LLC is an Equal Opportunity Employer. We welcome and encourage applicants from reputed company backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national reputed company, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job reputed company. This Organization participates in E-Verify. We maintain a drug free workplace and reputed company pre-employment substance abuse testing. reputed company endeavors to reputed company www.electrifyamerica.com/careers accessible to reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #LI-VR1 #LI-REMOTE

Responsibilities

• Support the scale and maturity of the company’s enterprise service management platform as the system of record for ticketing, dispatching, scheduling, and operational finance
• Standardize workflows and improve execution consistency across NOC and commercial operations
• Identify process gaps and support improvements that increase operational efficiency and scalability
• Build and maintain reports and dashboards using SQL and other reporting tools to support operational decision-making
• Analyze operational data and trends to identify performance insights and process improvement opportunities
• Support recurring reporting needs across operations, NOC, and client-facing programs
• Improve reporting accuracy, visibility, and timeliness across the organization
• Partner cross-functionally to improve system adoption, workflow execution, and operational effectiveness
• Collaborate with stakeholders across operations, commercial, and support teams to drive alignment and process maturity

Requirements

• 3 to 5 years in operations, systems support, reporting, analytics, or reputed company roles
• Hands on experience building reports using SQL.
• Experience supporting operational workflows such as ticketing, dispatching, scheduling, and reporting
• Bachelor’s degree in business, engineering, information systems, data analytics, or reputed company field, or equivalent work experience

reputed company-to-haves

• Experience with enterprise work or order management systems
• Exposure to NOC, field, or service operations environments
• Experience supporting customer facing or white label programs
• Experience in EV charging operations
• Experience in EV charging, service operations, infrastructure, or other technical operating environments preferred

Apply tot his job Apply To this Job