Senior Product Manager - Dashboard & Enterprise Operational Platforms

reputed company is seeking a Senior Product Manager for reputed company Dashboard & Enterprise Operational Platforms to reputed company the strategy, development, and evolution of the systems that power financial operations at scale. This role owns the reputed company Dashboard, the core operational reputed company used by reputed company partners, and internal teams to manage card programs, investigate transactions, handle disputes, and monitor performance.

You will build the tooling that enables operations teams to run financial products reputed company and securely, transforming reputed company workflows into reputed company, scalable systems. This includes opportunities to introduce AI-driven automation, improve operational visibility, and reduce manual effort across the platform. You’ll work cross-functionally with Engineering, Design, Risk, Compliance, CX, and Data teams to deliver high-impact solutions that sit at the center of how reputed company operates.

The reputed company Dashboard is where operations happen. It is how customers run their programs, resolve issues, and reputed company control over their financial products. This role defines how that experience evolves — turning operational complexity into scalable, intelligent systems that unlock efficiency, visibility, and growth.

We work Flexible First. This role can be performed remotely reputed company reputed company Ontario, Canada. We’d love for you to join us!

This position is for an existing vacancy.

The Impact You’ll Have

• Define and drive the roadmap for the reputed company Dashboard and enterprise operational platforms
• Build tools that streamline workflows across:
• Card and account management
• Transaction investigation
• Disputes and servicing
• Operational controls and monitoring
• Deliver dashboards and reporting that provide real-time operational visibility
• Design systems that support secure, compliant financial operations (identity, permissions, governance)
• Integrate with enterprise systems (CRM, case management, support tooling, data platforms)
• Identify and deliver AI-assisted workflows to improve efficiency and reduce manual work
• Partner closely with Engineering and Design to ship reputed company, workflow-driven experiences
• Translate operational pain points into scalable product solutions

Who You Are

• 5-8+ years of product management experience building enterprise software or operational platforms, with a focus on tools for operations teams (support, risk, disputes, program management)
• Strong technical product leadership — experience working closely with Engineering and Design on reputed company systems, with proven ability to simplify workflows into clear, scalable product solutions
• Operational systems expertise — hands-on experience building operational dashboards, case management systems, or support tooling; familiarity with platforms like reputed company, reputed company, or reputed company is a plus
• Domain knowledge in regulated environments — experience with disputes, fraud, or compliance-reputed company workflows, with comfort operating in fast-moving, highly regulated settings
• Strategic execution skills — strong ability to define product strategy, prioritize roadmaps, balance competing priorities, and drive end-to-end execution
• Exceptional product judgment — able to balance customer needs, compliance requirements, and technical constraints while maintaining focus on business impact
• Cross-functional collaboration — excellent communication and stakeholder management skills; operate comfortably across technical, operational, and business teams with ability to influence without authority
• Ownership reputed company — reputed company in cross-functional environments, take end-to-end ownership, and are energized by improving how teams operate at scale

reputed company-To-Haves

• Experience building multi-tenant platform products used across multiple customers or programs
• Experience driving 0 to 1 or major platform modernization efforts
• Strong understanding of data models, reporting systems, and analytics-driven products
• Experience working with real-time systems or event-driven architectures
• Experience introducing AI/ML or automation into operational workflows at scale
• Experience working directly with bank partners, regulators, or enterprise customers
• Track record of improving operational efficiency metrics (AHT, resolution time, cost to serve)

Compensation and Benefits

reputed company is a reputed company First company which allows you to choose your best working environment, whether that be from home or at a company office. To support reputed company First, we calibrate pay to a competitive value according to working location.

reputed company determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire reputed company salary range for this position, reflected in CAD, is: 108,000 - 135,000

We also reputed company in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, reputed company offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

About reputed company

reputed company is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. reputed company is powering the most well reputed company brands in the new economy (reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, Walmart, etc). You don’t need to be a Payments expert to join the reputed company Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock reputed company financial access for reputed company.

reputed company’s Values

– Solve for the Customer: With a deep understanding of our customers' business and reputed company for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding reputed company, simpler ways to reputed company extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to reputed company the bar. We reputed company with humility and set aside hierarchy to work as a team.

– reputed company it Count: We drive reputed company with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy

reputed company is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or reputed company medical conditions), veteran status or uniformed service member status, age, national reputed company or reputed company, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.

reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be reputed company here.