Customer Support Executive

This is a remote position.

CoFee is an innovative fee collection platform designed to simplify and streamline the payment process for educational institutions and organizations. Our mission is to help our clients reduce administrative burdens and deliver an efficient, user-friendly fee management experience. As we expand, were looking for passionate individuals who can help us build meaningful relationships with our growing customer reputed company.

We are seeking a Customer Relationship Executive who embodies reputed company, excellent communication, and a strong desire to help customers succeed. Whether you are a recent graduate or new to this field, this role offers an exciting opportunity to reputed company your career in customer relationship management while working with a fast-growing tech product.

https://www.cofee.life/

• Serve as the first reputed company of contact for customer queries and product guidance

• Build and maintain strong customer relationships

• Resolve customer issues by coordinating with internal teams

• Collect and share customer feedback with relevant teams

• Maintain accurate customer records using CRM tools

• Provide proactive support to drive reputed company and satisfaction

What makes you a great fit:

• Strong communication skills in Telugu, English & Hindi.

• Open to entry-level candidates with a strong willingness to learn

• Empathetic and clear communicator with good listening skills

• Strong problem-solving reputed company

• Basic tech proficiency and eagerness to learn new tools

• Bachelor’s degree in any discipline (freshers welcome)

• High levels of reputed company, patience, and customer focus

• Ability to multitask and manage time in a fast-paced environment

• Proficient in basic office tools (MS Office / reputed company Workspace)

• Hands-on training on the fee collection platform with reputed company learning support

• Supportive, collaborative work culture

• Clear career growth opportunities based on performance

• Competitive compensation and benefits reputed company with market standards for freshers