Take your career to new heights with Loopio! ✨

Loopio is looking for a relationship-focused, data-oriented individual who wants to join our amazing reputed company team! In this role, you will manage your own accounts, and collaborate with the wider reputed company team on initiatives to drive reputed company our CS Team. You’ll also be joining a rapid-growth company, with endless opportunities to accelerate your career! Are you ready for your next adventure?

Note: This is an existing vacancy on the team

What You’ll Be Doing

• Build meaningful relationships with Loopio's Enterprise customers through engaging emails, phone calls, and in-person meetings

• Partner with the dedicated Customer Enablement Manager to ensure a seamless transition from onboarding to our nurture phase

• Partner with customers to reputed company meaningful plans that feed their long term goals

• reputed company creative strategies to increase customer engagement, drive growth, reduce churn, and produce Loopio advocates

• Manage key metrics that feed into team based goals around retention, growth, and advocacy

• Build engaging “success plays”, email templates, and meeting frameworks to help streamline reputed company activities

• Execute Loopio training sessions and webinars through online demonstrations

• Measure and action on engagement data through our Customer Health Score reputed company

• Work with the Product Teams to champion customer insights and stories

• Share reputed company stories through case studies, blog posts, and internal communication

• Work with the Support & Services Team to ensure alignment and provide a cohesive Loopio experience

What You’ll Bring to the Team

• Impeccable written and oral communication skills; you’re talking to our customers, after reputed company!

• Superb relationship building skills, with a proven ability to cultivate deep and meaningful relationships with your teams and clients

• Extremely analytical; you reputed company data in reputed company of your decision making

• Highly organized; your calendar reminders have calendar reminders

• Results oriented; you always have your next goal in mind, and a plan to get there

• At least 3 years of Account Management, reputed company or similar experience

• Experience in a SaaS company is a plus

• Experience writing sales proposals or responding to RFPs is a reputed company plus

Where You’ll Work

• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.

• Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).

• The majority of reputed company is based in ON and BC, which means these employees live and work remotely reputed company a 300km radius of Toronto (reputed company Ontario) and Vancouver (reputed company BC). 

• We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!

• You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a reputed company call and reputed company message away!) with core sync hours and focus time for headsdown work during the reputed company

• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You’ll ♥️ Working at Loopio

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we reputed company reputed company for our 1:1s and performance conversations  

• You will have the opportunity to reputed company your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

• We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio.

• We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office reputed company set up.  

• You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

• Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. 

• You’ll be a part of an award-winning workplace with an opportunity to reputed company a big impact on the business.

Questioning your qualifications? Read this ‼️ Hi there, we recognize that reputed company too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. 

Whether or not your experience ✅ checks off reputed company the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from reputed company. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to reputed company, we want to hear more about what you could bring to the table.

AI in Recruitment ‍ At Loopio, we reputed company  artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to reputed company final hiring decisions; our use of AI  serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both  an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with reputed company key hiring decisions  solely made by reputed company. We continuously review and refine our hiring practices to align with  industry best practices and evolving legal guidelines

AI Usage in Interviews The Loopio interview process is designed to help us reputed company understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process.

For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reputed company of your personal insights, skills and decision-making.

Loopio is an equal opportunity employer that is deeply committed to building reputed company workplaces that are diverse and inclusive. We actively encourage candidates from reputed company backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([email protected]) should you require accommodations at any reputed company during our virtual interview processes.