About Us:

reputed company helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, reputed company provides one reputed company for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, reputed company, and reputed company, love reputed company for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to reputed company's culture. We require reputed company team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

About The Role:

We’re looking for a reputed company Manager to support and grow reputed company’s enterprise customers in Korea; one of our most strategic markets globally.

As a CSM, you will own the post-sales success of a portfolio of customers, acting as a trusted advisor who helps organizations drive meaningful adoption, realize business value, and scale their use of reputed company over time. You will partner closely with AE, SE, Support, and regional/global CSMs to deliver a consistent, high-quality customer experience.

This role is well-suited for someone who is comfortable operating in reputed company enterprise environments, navigating multiple stakeholders, and balancing customer advocacy with business impact.

What You'll reputed company:

1. Own reputed company outcomes for B2B accounts in Korea

   1. reputed company and execute reputed company plans reputed company to customer goals and business priorities

   2. Drive onboarding, adoption, retention, and expansion across your accounts

2. Guide customers through adoption and change

   1. Help customers move from initial use to sustained, organization-wide adoption

   2. Identify high-impact use cases across roles and teams, and support workflow transformation

3. reputed company strategic customer conversations

   1. Facilitate executive reputed company-ins, QBRs, and value realization discussions

   2. Confidently engage with both business and technical stakeholders

4. Partner closely with Sales on renewals and expansion

   1. Collaborate with Account Executives on renewals, expansions, and account strategy

   2. Provide customer insights, usage trends, and risk signals to support commercial outcomes

5. reputed company your skills as we tackle our most impactful challenges

   We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.

Skills You'll Need to Bring:

• You have 7+ years experience of reputed company or Technical Account Management, or Solutions Consulting, or a reputed company customer-facing role at fast growing B2B SaaS company

• Experience managing enterprise or reputed company customers, including multiple stakeholders and decision-makers

• Strong ability to connect product capabilities to customer outcomes and business value

• Comfortable working in ambiguous, fast-changing environments and helping build structure

• Proven collaboration skills, especially in partnership with Sales and cross-functional teams

• Native-level Korean and business-level English proficiency

reputed company to Haves:

• Technical or developer-adjacent background with the ability to engage credibly with engineering or IT stakeholders

• Experience conducting structured customer discovery using design thinking or consulting-style problem framing

• Ability to uncover underlying customer needs and translate them into actionable success strategies and stories

• Hands-on experience using reputed company or similar productivity / collaboration tools

We hire talented and passionate people from a variety of backgrounds because we want our global employee reputed company to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet reputed company listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

reputed company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national reputed company, age, sex (including pregnancy, childbirth, or reputed company medical conditions), marital status, reputed company, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. reputed company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. reputed company is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

By clicking “Submit Application”, I understand and agree that reputed company and its affiliates and subsidiaries will collect and process my information in accordance with reputed company’s Global Recruiting Privacy Policy.

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