Remote Operations Analyst

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet. 

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through: 

• renewables and energy services 
• engineering and design 
• construction and facility services 

To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you? 

The Opportunity with McKinstry

We are seeking a Remote Operations Analyst to join our Florida Operations Center team as part of our growing ActiveOps division in Tampa, FL. McKinstry has a unique perspective on the life of a building, and our Technical Services suite of owner-direct offerings assists clients in making the best decisions to improve the efficiency, comfort, sustainability, and lifespan of their building.

The Florida Operations Center provides solutions for building mechanical & automation systems and operations support. Our team focuses on optimizing the performance, efficiency, and longevity of systems within the built environment. We perform services such as occupant comfort & indoor air quality (IAQ) issue diagnosis and resolution, user interface (UI) graphics enhancement, systems engineering & standardization, integration, and technical support.

As a Remote Operations Analyst, you will support the team by analyzing building data to identify trends and anomalies, handling administrative tasks such as documentation and scheduling, and assisting Building Controls Operations Specialists and Engineers with day-to-day projects. You will be part of a multidisciplinary team of engineers and specialists eager to mentor in an industry with high job security and rapidly increasing demand. This entry-level role is ideal for someone eager to learn about engineering, the built environment, robotics & automation systems, energy & sustainability, and more, while contributing to off-site troubleshooting, data reporting, and operational efficiency in sectors like healthcare, critical facilities, higher education, and K-12.

This position is based in Tampa, Florida.

Key Responsibilities

• Assist in data acquisition, basic analysis, and preparation of reports using tools like Excel.
• Support administrative tasks, including organizing documentation, managing schedules, and coordinating workflow with team members.
• Help with off-site troubleshooting by gathering information on building automation systems (BAS) performance issues under the guidance of Specialists and Engineers.
• Contribute to team projects by providing entry-level technical support, such as basic data entry, monitoring system feeds, and assisting with UI graphics or integration tasks.
• Collaborate with BAS contractors and client technicians on routine tasks to ensure optimized system performance.
• Review and generate client deliverables.
• Acquire, analyze, and report building connect/data feeds.
• Perform other duties as assigned.

What You Need to Succeed at McKinstry

• Technical degree (bachelor’s degree in data or engineering preferred); or equivalent work experience demonstrating progressive growth and responsibility.

• 0–2 years of relevant experience, such as internships or entry-level roles in data analysis, administrative support, or building systems (HVAC or BAS exposure preferred but not mandatory).

• Ability to triage and prioritize incoming client work orders, follow instructions, resolve basic issues, and document findings under supervision.

• Ability to provide support in the field for mechanics, engineers, and technicians as part of hands-on training.

• Demonstrates proficiency in computer technologies and applications, including Microsoft Office Suite; familiarity with data visualization tools such as Excel or introductory experience with Tableau or Power BI is a plus.

• Strong desire to learn and develop an understanding of building efficiency and basic design principles and standards.

• Adaptability, strong attention to detail, and organizational skills to manage multiple tasks in a fast-paced technical environment.

• Effective communication skills and a commitment to best-in-class customer service when interacting with internal and external stakeholders.

• Powerful curiosity and eagerness to learn new skills and conduct independent research on science/engineering topics.

• Must be physically capable of safely lifting a minimum of 50 lbs., working on ladders of various heights, and standing, kneeling, bending, or crouching for extended periods.

• Demonstrate and embody McKinstry’s Core Values in daily work, decision-making, and collaboration.

PeopleFirst Benefits

When it comes to the basics, we have you covered

• Competitive pay 
• 401(k) with employer match and profit-sharing plan 
• Paid time off and holidays 
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums 

People come first at McKinstry, and we go beyond the basic benefits with

• Family formation benefits, including adoption and IVF assistance 
• Up to 16 weeks paid parental leave 
• Transgender inclusive benefits 
• Commuter benefits 
• Pet insurance 
• “Building Good” paid community service time 
• Learning and advancement opportunities via McKinstry University 
• McKinstry Moves onsite gyms or reimbursement for remote workers 

See benefit plan documents for complete details. 

If you’re driven by our vision to build a thriving planet together, McKinstry is the place to build your career. 

The pay range for this position is $28.00 – $40.70 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. 

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. 

McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks. 

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.