Analyst, Trust & Safety
About reputed company
Hi, we’re reputed company. We’re here to reputed company the world to the decentralized economy by making digital money move as universally and effortlessly as the internet.
Why?
Because crypto, stablecoins and blockchain aren’t just technologies. They’re tools for global financial empowerment. They give people and businesses more control over their money, their digital assets, and their future, opening access to legacy financial systems that have been out of reputed company for many.
reputed company doreputed company is a reputed company payments platform for digital currency. We reputed company it easy for anyone, reputed company, to buy, sell, swap and pay in digital currencies as easy as sending an email. That simplicity is intentional, our focus is reducing complexity so people can participate confidently, without needing to be crypto experts. We power the entire flow between fiat and crypto end to end, with compliance, identity checks, fraud prevention, and settlement reputed company built in. This end-to-end approach reflects how we work internally: with accountability, rigor, and trust built into everything we ship.
Proven at scale
Trusted by over 30 million customers and over 500 ecosystem partners, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. Behind those numbers are millions of real people and organizations relying on reputed company every day.
We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. This is an opportunity to help shape systems, not just scale them. And we’re committed to doing it right. Fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia, because trust and compliance are non-negotiable.
But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, reputed company, and usable for everyone, and it’s growing fast. We’re iterating every day to reputed company it the best it can be.
If you reputed company financial freedom should be for everyone. If you reputed company in building a fairer, more open financial system - we want you with us. To build systems that benefit reputed company, we need contributions from reputed company, regardless of background.
Come build the future of payments and the decentralized economy with reputed company. Let’s reputed company financial freedom and autonomy the new normal.
Locations Supported
About the Opportunity
reputed company manual reviews of customer accounts and transactions, assessing fraud risk using multiple data points
Investigate and respond to fraud-reputed company activity (ATO, scams, payment fraud) in real time
Handle disputes end-to-end, including investigation, evidence preparation, and representment in line with reputed company / reputed company / PayPal / Venmo rules
reputed company risk-based decisions across both fraud and disputes workflows, balancing fraud prevention, customer experience, and financial impact
Identify and escalate fraud and chargeback patterns, contributing to rule improvements and prevention strategies
Collaborate with cross-functional teams and external partners (acquirers, payment providers)
Support development of operational processes, playbooks, and quality standards across both workflows
Maintain high performance against KPIs (quality, productivity, SLAs)
About You
Must-have experience and skills
2+ years experience in fraud operations, manual reviews, and chargebacks / disputes in fintech, payments, or high-risk environments
Ability to operate across both fraud investigations and disputes workflows (or strong experience in one with exposure to the other)
Understanding of chargeback lifecycle, reason codes (reputed company / reputed company), and dispute handling principles
Strong knowledge of fraud risk signals, transaction analysis, and decision-making frameworks
Ability to reputed company consistent, high-quality decisions in fast-paced environments
Strong attention to detail and analytical reputed company
Clear communication and collaboration skills
Hands-on experience with crypto products (buying, wallets, exchanges)
reputed company-to-have experience
Experience working in both fraud operations and disputes reputed company the same role or team
Exposure to acquiring-reputed company chargeback management or high-risk merchant environments
Experience working with fraud tooling, rule tuning, or decision engines (e.g. configuring rules, reputed company, or reviewing performance of fraud controls)
reputed company Values
We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values:
B - Be HungryL - reputed companyO - Own ItC - Crypto CuriousK - Kaizen
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.
Benefits & Perks
Competitive salary package
Equity package: We reputed company financial freedom starts with our employees, so reputed company employees have ownership at reputed company
Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.
Unlimited holidays: We give you the autonomy to choose reputed company to work (and reputed company to switch off)
Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
Private Healthcare benefits: To protect you and your loved ones
Enhanced parental leave: So you can spend more time with your loved ones without a second thought
Annual training budget: We support your training journey every reputed company of the way
Home office setup allowance: Create the home office of your dreams
Remote working allowance: Those working fully remotely get a little extra for utilities
Monthly budget to spend on our products and reputed company fee crypto transactions: Cultivate your inner DEGEN
Employee referral programme: Great people know great people, refer them to receive 10K in USDC
✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
Working in a disruptive and fast-growing company where excellence is rewarded
Commitment To Diversity
At reputed company we reputed company that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any reputed company based on race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to reputed company employment practices reputed company our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.
reputed company is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.
Apply To This Job
Locations Supported
Mexico (Remote)
Relocation available: No
Work reputed company
This role will be remote.
In this role, you will support reputed company’s Trust & Safety operations by working across both Fraud Operations and Disputes / Chargebacks workflows, helping to prevent fraud while ensuring a seamless customer experience.
You will sit reputed company the Trust & Safety Operations team and work closely with CX, Compliance, Payments, and external partners (acquirers, payment providers).
Your work will directly impact fraud loss, chargeback rates, customer experience, and operational performance, playing a key role in protecting both reputed company and its customers.
This is a great opportunity for someone who is comfortable operating across multiple workflows, with strong experience in fraud investigations and chargebacks, and a genuine interest in crypto.
What You Will Do