Communications Manager

POSITION TITLE: Communications Manager

LOCATION: Remote

This position reports to our global HQ in Cambridge, MA. Travel is expected domestically and internationally when needed.

Who We Are:  TriNetX connects healthcare organizations and researchers across the globe so they can see what’s happening in real patient populations—not guesses, not simulations. Our aim is simple and ambitious: Provide a clear path to trustworthy answers, whether your goal is to create promising new therapies, publish groundbreaking research, or improve health outcomes. We keep identifiable data where it belongs—inside more than 11,000+ clinical sites across 20+ countries—preserving security, provenance, and granularity. Our trusted partnerships with providers ensure high-fidelity data, and a properly governed linkage back to individual patients. At TriNetX, we enable life sciences, healthcare, and academic institutions to strengthen human health—with data you can trace, evidence you can defend, and answers you can trust.

Who We Are Looking For:

The Communications Manager is responsible for planning, developing, and executing integrated communications that inform and inspire employees while strengthening the company’s public reputation. This role combines internal communications, media relations, and content development, working closely with the Director, Content & Communication and cross functional teams to ensure consistent, aligned messaging across audiences.

The Communications Manager serves as a key storyteller and connector who helps employees understand company priorities while elevating the organization’s voice in the market through earned media opportunities

What You Will Be Doing:

• Internal Communications Strategy & Planning
  • Builds and manages the enterprise internal communications strategy to ensure employees understand the company’s vision, values, priorities, and key initiatives.
  • Translates business strategy and leadership decisions into clear, timely, and relevant internal messaging.
  • Partners closely with Executive Leadership EC to shape and cascade messages from leadership to the broader organization.
  • Drafts and manages internal CEO/EC communications ensuring consistency (e.g., all-hands messaging, strategic updates, milestone announcements, FAQs).
  • Serves as a key communications partner to HR, ensuring alignment on people related initiatives such as:
    • Organizational changes
    • Talent programs
    • Culture, values, and engagement initiatives.

• Media Relations & Earned Media
  • Build and maintain relationships with relevant journalists and editors.
  • Identify, craft, and pitch compelling story ideas, including company news, thought leadership, customer impact stories, and data driven insights.
  • Prepare spokespeople with talking points, message guidance, and interview coaching; coordinate interviews and follow ups.
  • Maintain media lists, track coverage, monitor sentiment, and deliver insights.

• Internal-External Messaging Alignment & Visibility
  • Ensure internal messaging consistently reflects and reinforces the company’s external brand, product positioning, and market narrative.
  • Curate and share relevant external communications (press coverage, product launches, announcements, campaigns) to help employees understand how the company is represented publicly.
  • Coordinate timing of major announcements with stakeholders to ensure employee visibility ahead of or alongside external audiences.
  • Develop internal FAQs, summaries, and toolkits that help employees articulate key messages to customers and partners.

What You Bring to TriNetX:

• Bachelor's degree in communications, Journalism, Marketing, Public Relations, English, or related field.
• 3–5 years' experience in internal communications, corporate communications, and media relations/PR.
• Strong writing, editing, and storytelling skills (AP style preferred).
• Experience creating content for multiple audiences; ability to translate complex topics into clear, concise messages.

Preferred: 

• • Experience supporting executive communications.
  • Experience preparing executives for interviews.
  • Experience working in a remote team environment.

Learn More About TriNetX:

To learn more about us, please check out our website, blog, and Careers page - and be sure to follow us on LinkedIn. 

Interested in Joining Our Community?

TriNetX is an Equal Opportunity Employer. All persons are considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex or gender, marital status, sexual orientation, genetic information, gender identity, veteran status, or any other characteristic or status protected by applicable federal, state or local laws.

This Organization Participates in E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

E-Verify Works for Everyone

For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

888-897-7781 https://www.e-verify.gov/