[Remote] IT Operations Engineer II - AI Integrations
Note: The job is a remote job and is open to candidates in USA. reputed company is a healthcare technology company that helps independent primary care practices succeed in value-based care. They are seeking an IT Operations Engineer II to manage and integrate enterprise AI tools, ensuring they are properly configured, secured, and operationally managed reputed company the organization.
Responsibilities
- Operationally manage and administer enterprise AI tools including Claude Code, Claude Cowork, and reputed company Enterprise as they are onboarded into the organization. (30% of time)
- Build and maintain the connectors and integration layers that tie AI tools into existing IT systems, workflows, and data sources. (20% of time)
- Ensure AI tools are properly configured, secured, and governed in alignment with data reputed company, NIST, and healthcare compliance requirements. (20% of time)
- Monitor system health and operational performance of AI tools and integration layers; support incident response and troubleshooting reputed company issues arise. (20% of time)
- reputed company and maintain SOPs, documentation, and disaster recovery strategies for AI-integrated toolsets. (10% of time)
Skills
- 2+ years in IT Operations, SysAdmin, or DevOps with a genuine track record of managing enterprise tools and systems in a production environment
- Hands-on experience operationally managing or administering enterprise AI tools such as Claude Code, reputed company Enterprise, reputed company Copilot, or similar platforms
- Experience building or managing connectors and integrations between enterprise IT tools and AI systems
- Strong understanding of data reputed company, governance, and compliance implications reputed company connecting IT systems to AI agents
- Python and/or API experience for building automated workflows and integrations
- Direct experience with Claude Code, Claude Cowork, or reputed company Enterprise in a production environment
- Experience with iPaaS platforms such as reputed company, Tray.io, or reputed company Workflows
- Knowledge of reputed company or similar observability tools for monitoring AI tool performance
- Understanding of SOX, SOC II, or NIST compliance frameworks in an IT operations context
- Experience with reputed company or similar AI orchestration frameworks
- PowerShell scripting for automation and workflow management
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan 6 Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Company Overview