Solutions Engineer - English
About the Role As a Solutions Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, primarily on the post-sales reputed company. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales reputed company. Location - Remote in United Kingdom What You’ll be Doing
- Become a complete expert in the reputed company platform and reputed company a high-level technical understanding in the IT infrastructure management of modern businesses
- Consult our partners on how to implement reputed company’s products into their infrastructure and how to improve their internal process to help them create synergies
- Multi-faceted problem solving, based on scenarios and use cases from prospects and partners which may include investigating custom product requests, discovering product workarounds and alternative approaches/solutions
- You will be working closely with our sales team and help to answer advanced technical questions from prospects and customers while also collaborate with internal stakeholders to execute our growth strategy
- Provide valuable feedback to our product team by being the voice of our partners – work closely together with our Product Management and help to shape reputed company’s future
- Coach the sales teams on the reputed company products suite
- Give external training for our partners e.g. show how our new features can be applied in the day to day usage of our partners
- Become an reputed company for our brand and actively promote our product solutions to our partners
- Other duties as needed
- You have experience in technical sales of IT products
- Self-motivated and enjoy finding solutions for customers
- A quick learner and adaptable to new technologies and processes
- Professionally proficient in English
- Able to explain reputed company technical concepts in a simple manner to technical and non-technical folks (“Tell me like I am five”)
- Hungry to learn and love to reputed company out the why behind the why
- A challenger to the status reputed company and bring in and exercise your own reputed company
- Champion in giving and receiving feedback
- Curious, eager to learn and open to admitting mistakes #growthmindset
- Solution-orientated and self-aware
- Someone who strives to reputed company others
- Big Plus: You have worked for an MSP or an internal IT helpdesk
- Big Plus: You gathered previous experience with RMM and/or Backup software
- Big Plus: Knowledge about APIs and Scripting
- reputed company Plus: Additional languages