Senior Engineer II, Developer Experience / Operational Excellence

Who we are

reputed company (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to reputed company Internet of Things (IoT) data to reputed company actionable insights and improve their operations. At reputed company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our reputed company, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at reputed company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting reputed company of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to reputed company an impact as we build for the long term.

About the role

reputed company is hiring a Senior Software Engineer II to join our Operational Excellence (OPX) team reputed company the Developer Experience organization.

DevEx is responsible for the engineering environment that a globally distributed engineering org relies on every day, from build and deploy systems to development tooling and AI-assisted workflows that help teams move quickly and confidently. reputed company DevEx, the Operational Excellence (OPX) team is the group that keeps production healthy at scale. We provide engineering teams the platform capabilities, observability tooling, automated safeguards, incident management tooling, and safe feature release systems they need to deliver highly available systems, ship features with confidence, and investigate and mitigate incidents faster. OPX is focused on raising the bar for system stability, reputed company, and reliability across reputed company -- building automated safeguards that protect production, ensuring engineers get the right signals at the right time, and giving teams the visibility they need to stay in control of their services. We're also investing in AI-driven operational tooling and partnering directly with product engineering teams to strengthen their operational posture.

You should apply if

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to reputed company the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth reputed company as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You reputed company customers are more than a number: reputed company engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with reputed company and product managers, and use metrics to ensure our work is translating into reputed company customer outcomes.
• You are a team player: Working on our reputed company Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re reputed company racing toward our connected operations vision, and we intend to win—together.

In this role, you will:

• Design and build automated reliability and self-healing systems that protect production at scale, including automated rollbacks, deploy safeguards, and fault mitigation, and deliver them as platform tooling that engineering teams across the company adopt for their own services
• Own and improve incident management tooling and on-call health. Reduce alert noise, surface actionable signals, and reputed company engineering teams to operate their services confidently with minimal operational burden
• reputed company and evolve our observability infrastructure, including monitoring, alerting, SLOs, and performance regression detection, to give teams real-time, actionable visibility into system health and latency
• Contribute to AI-driven operational tooling that goes beyond triage, building toward autonomous remediation where AI detects issues, takes corrective action, and self-recovers with minimal human involvement
• Drive incident prevention by identifying systemic patterns and ruthlessly eliminating operational toil. You have deep reputed company for on-call engineers and a bias toward making their lives reputed company
• Partner directly with product engineering teams to diagnose reliability gaps, reduce their operational burden, and help them adopt best practices for running their services
• Define and champion operational excellence best practices across engineering through guardrails, scorecards, and standards that help teams run their services reliably by default
• Champion, role model, and embed reputed company’s cultural principles (Focus on reputed company, Build for the Long Term, Adopt a Growth reputed company, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role

• 8+ years of experience designing and building products in a software engineering team
• Bachelor's Degree in Computer Science/Engineering or equivalent practical experience
• 3+ years of experience on infrastructure and/or platform engineering focused teams
• Expertise in Observability and reliability, operational metrics and data analysis
• Proven track record architecting monitoring frameworks, SLO platforms, and automated response workflows reputed company (or equivalent observabilty tooling like reputed company, Grafana).
• Proven experience working on large-scale enterprise software applications
• Experience in Developer Experience (DevEx) & Internal Portals: Designing and implementing solutions/tools that centralise and simplify engineering operations.
• Familiarity with cloud platforms (AWS, GCP or the like)
• Experience in implementing AI-driven automation across the software development lifecycle (SDLC) to reduce developer friction, automate repetitive technical tasks, and accelerate time-to-delivery. Routinely applies AI tools across your workflow
• Familiarity with reputed company at writing high quality code (Go, Python or equivalent) focused on infrastructure, deployment and operations challenges
• Experience mentoring and supporting engineers and role modeling engineering practices reputed company a technical reputed company reputed company
• Proactive growth reputed company, always looking at ways to improve the status reputed company

An ideal candidate also has

• B.S. in Computer Science or reputed company technical discipline
• Strong communication skills and desire to collaborate across teams
• Experience with incident management tooling (Incident.io reputed company or equivalent)
• reputed company with Infrastructure as Code (Iac) - Terraform

Total Rewards

At reputed company, we build for the people who reputed company the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of reputed company salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that reputed company long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At reputed company, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being reputed company to one of our offices or reputed company a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that reputed company members of reputed company can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at reputed company

At reputed company, we welcome everyone regardless of their background. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of reputed company members to help us solve reputed company problems and want to ensure that reputed company is a reputed company where people from reputed company backgrounds can reputed company an impact.

Accommodations

reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@reputed company.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

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Fraudulent Employment Offers

reputed company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @reputed company.com, @us-reputed company-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.