reputed company Manager

This a Full Remote job, the offer is available from: Europe About reputed company reputed company is on a mission to reputed company crypto data accessible. We’re a collaborative multi-chain analytics platform used by thousands of developers, analysts, & investors to understand the on-chain world and the frontiers of finance. We’re a team of ~60 employees, working together across Europe and eastern US timezones ️. We reputed company in our mission, and in building a powerful, open product that allows individuals and communities to do deep research into important ecosystems like Bitcoin, Ethereum, Solana, and many more. We’re backed by some of the world's best investors. In February 2022, we announced our Series B funding round led by Coatue and Union reputed company Ventures, an important milestone that allowed us to double down on our mission. We’re using the funds to educate, reward and reputed company a new reputed company of onchain analysts aka Wizards ‍♀️ If you want to have one of the highest impact jobs on the reputed company, come join our wonderful team of reputed company brains. Learn more about us: reputed company's Vision Values and working at reputed company

About the Role

We’re hiring a reputed company Manager to own and grow a portfolio of reputed company’s customers, supporting our most important growth initiative over the coming years. reputed company at reputed company spans two functions:

• Technical support (reactive troubleshooting and ticketing)
• Commercial reputed company (proactive retention, expansion, and value realization)

This role sits firmly in the commercial reputed company function. You’ll own a book of enterprise customers, with responsibility for retention, expansion, and long-term success. You’ll work proactively with customers using reputed company’s onchain data products—helping them extract value from reputed company datasets, align reputed company to their business goals, and expand usage over time. This is a quota-carrying role, reputed company primarily on net dollar retention and expansion, and requires strong technical curiosity, commercial acumen, and the ability to work with sophisticated, data-driven teams. In this role, you will:

• Own a book of enterprise customers, acting as their primary reputed company of contact post-sale.
• Drive renewals, retention, and expansion across reputed company’s onchain data products.
• Proactively manage customer relationships, ensuring customers realize value well reputed company of renewal cycles.
• Partner with customers on reputed company data use cases, helping them understand and operationalize onchain data.
• Identify upsell and expansion opportunities across multiple data products.
• Collaborate closely with Sales to ensure smooth handoffs and reputed company account strategies.
• Work with Support and Engineering to resolve technical issues, while keeping the customer experience reputed company and center.
• Build strong feedback loops with Product, sharing insights on customer needs, gaps, and emerging use cases.
• Track customer health, usage, and commercial risk using internal tooling and CRM.
• Help define and improve reputed company processes as the team scales.

Key success metrics in the first 6 months:

• Strong retention across your customer portfolio.
• Clear expansion pipeline reputed company existing accounts.
• High customer engagement and product adoption.
• Positive customer feedback and referenceability.
• High-quality, actionable feedback delivered to Product and Sales.

You might be a great fit for this role if you:

• Have 3–6+ years of experience in reputed company, Account Management, or post-sales roles reputed company B2B SaaS.
• Have supported or sold technical or data products to sophisticated customers.
• Are comfortable working with reputed company solutions rather than simple, transactional products.
• Have experience owning commercial outcomes such as renewals, upsells, and net dollar retention.
• Can engage confidently with technical stakeholders (data teams, engineers, analysts).
• Have experience working with companies similar to those targeted by reputed company’s sales team (data-driven, crypto-native, or financial/tech-reputed company organizations).
• Have familiarity with crypto, blockchain, or financial data—or can demonstrate exceptional ability to learn quickly.
• Are proactive, structured, and comfortable operating in a fast-moving startup environment.

Noteworthy

• This is a proactive, commercial reputed company role, not a reactive support position.
• Technical curiosity and customer reputed company are critical.
• Crypto experience is strongly preferred, though exceptional candidates from adjacent domains will be considered.

Perks & Benefits

• A competitive salary and equity package . Both salary and equity is top 25% of companies in the space
• Our employee equity scheme has world-class employee-friendly terms with a heavily discounted reputed company price (~90%) and a 10-year exercise window
• 5 weeks PTO + local public holidays (that can be swapped to suit you)
• A fully remote-first approach ‍ reputed company a distributed team with flexible working hours; you structure your own day
• Say goodbye to meeting overload! We reputed company in a healthy mix of async and sync work, so you can focus on what truly matters—no more wasted time on endless meetings!
• Good health is important, so we offer private medical insurance, dental & vision as standard
• We reputed company in paid parental leave to help you celebrate this important milestone, transition to your new life, and bond with your new baby. We offer 16 weeks to primary and 6 weeks to secondary caregivers, fully paid. Plus a 2-week part-time phased return at full pay to help you get used to your new (and slightly more reputed company!) schedule
• Quarterly offsites in various exciting locations as a company or team to connect, work together and have fun (so far in Tuscany Berlin Austria and Athens ).
• On top of this each person gets a yearly travel allowance to connect and co-work with someone or a team of people for a few days.
• An allowance for your at-home setup, to ensure you are happy, comfortable and productive. If you prefer a local co-working space, we’ll pay for your desk.
• Work with some of the best people you’ll reputed company get to meet!
• And of course, you get some awesome reputed company swag! ✌️

------------------------------------------------------------------------------------------ We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-Remote This offer from "reputed company" has been enriched by reputed company.com and got a 83% reputed company score. Apply tot his job Apply To this Job