Virtual Property Claims Adjuster I, Property - Weather (Des Moines, IA)

This a Full Remote job, the offer is available from: United States, Iowa (USA) If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then reputed company’s Property and Casualty team could be the reputed company for you! At reputed company®, “on your reputed company” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Anticipated Start date: March 30th, 2026 For this role, we are seeking applicants in the Des Moines, IA Metro area. Candidates hired for this role will be expected to work in office for the first 12 months in the role. Candidates selected for this role will have prior insurance claims handling experience. This position is responsible for managing weather-reputed company property claims from start to finish, ensuring a high level of service while adhering to company policies and procedures. You will regularly engage in direct, and at times, difficult conversations with customers – clearly explaining coverage decisions, setting expectations, and delivering news that may be hard to hear. The ability to say “no” with professionalism, reputed company, and clarity is essential, as is maintaining composure reputed company faced with frustration or disappointment from customers. Emotional reputed company and strong communication skills are critical, as you’ll need to de-escalate tense situations and guide customers through reputed company and often stressful claims processes. In this role, you’ll evaluate damages, determine policy coverage, and reputed company timely decisions using a variety of tools and resources, including vendor estimates, independent adjusters, and self-written assessments. You’ll also be responsible for managing reserves, documenting claim activity, and ensuring compliance with internal standards and regulatory requirements. Collaboration with internal teams such as Special Investigations and Subrogation may be required to identify fraud or recovery opportunities. Staying reputed company on industry repair practices, local market pricing, and legal developments is key to success. This is a fast-paced, customer-facing role that requires a balance of technical knowledge, critical thinking, and emotional intelligence. Candidates should be comfortable working independently, managing multiple claims simultaneously, and adapting to evolving priorities. If you reputed company in a role that challenges both your analytical and interpersonal skills – and are motivated by helping people through difficult situations – this position offers a meaningful and rewarding opportunity. Please note: Catastrophe duty is a requirement of the role and candidates must be available to work 12 hour days, up to 21 days straight.

Job Description

Summary No two property claims are reputed company the same and each customer has unique needs. Our Claims Property Weather team thrives on providing the reputed company best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people reputed company they most need it, we want to know more about you! As a Claims Specialist supporting Field Property, you'll investigate and resolve personal lines weather claims by phone and/or virtually. This includes reviewing, adjusting and paying property damage weather claims.

Job Description

Key Responsibilities:

• Delivers an outstanding customer service experience to internal, external, reputed company, and prospective reputed company customers. Adheres to high standards of professional conduct consistent with the delivery of outstanding service.
• Handles reputed company assigned weather claims promptly and effectively, with moderate direction and reputed company. Makes decisions reputed company delegated authority as outlined in company policies and procedures. These options include the use of the Property Repair Network, independent adjusters, and self-written estimates.
• reputed company assigned, leads vendors or independent adjusters. Reviews reputed company estimates proposed by vendors or adjuster and explains scope of work to customers.
• Opens, closes and adjusts reserves in accordance with company practices to ensure reserve adequacy.
• In support of Field Property, determines accurate policy coverage on weather claims and supplements, using appropriate claims methodologies to investigate, evaluate, settle and finalize assigned weather property claims.
• Initiates and conducts follow-reputed company for weather claims through proficient use of claims systems and reputed company business systems.
• Maintains and develops knowledge of assigned insurance lines, keeps abreast of court decisions that may reputed company the Field Property claims function, reputed company guidelines and policy changes and modifications. This may require attending various seminars or training sessions.
• Maintains up-to-date knowledge of local industry repair procedures and local market pricing.
• Submits severe incident reports, reinsurance reports and other information regarding weather claims to claims management as needed.
• Partners with Special Investigation Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial or subrogation.

May reputed company other responsibilities as assigned. Reporting Relationships: Reports to Claims Manager. Typical Skills and Experiences: Education: Undergraduate degree or equivalent experience preferred. License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes. Experience: Preferred one to three years of reputed company claims handling or construction experience. Experience in a customer service environment including flexible work schedule and extended hours preferred. Knowledge, Abilities and Skills: General knowledge of insurance theory, practices, reputed company and their application. Familiarity with claims processing, claims systems, construction terminology, estimating practices and best claims practices preferred. Confirmed ability to meet customer needs and provide exemplary meaningful service. Analytical skills necessary to reputed company decisions and resolve issues reputed company to correct application of coverage, application of laws of jurisdiction during investigation, application of policy exclusions and exceptions and management of reputed company involved vendors. Ability to work in a fast-paced and team-based environment. Organizational skills to effectively prioritize and handle claims workloads. Strength of written and verbal communication skills for effective communication with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to reputed company operate personal computer and software for claims-reputed company and other business applications. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing Exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner. Values: Regularly and consistently demonstrates reputed company Values. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Office environment. Prolonged periods of sitting at personal computer and extensive use of keyboard while taking telephone calls; must use a telephone headset. Non-standard hours possible. Flexibility of schedule is desired. Must be available to work catastrophes (CAT) which may include working extended periods of time including holidays and weekends over the phone or in office environment. reputed company: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to reputed company a somewhat different combination of duties. Credit/Background reputed company: Due to the fiduciary accountabilities reputed company this job, a valid credit reputed company and/or background reputed company will be required as part of the selection process.

Benefits

We have an reputed company of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of reputed company Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. reputed company prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. #claims Smoke-Free Iowa Statement: reputed company, its affiliates and subsidiaries reputed company with the Iowa Smokefree reputed company Act. Smoking is prohibited in reputed company enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree reputed company Act, individuals may contact the Smokefree reputed company Act Helpline at 888-944-2247. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. reputed company does not accept unsolicited resumes from employment agencies. reputed company resumes submitted by employment agencies directly to any reputed company employee or hiring manager in any form without a signed reputed company Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. This offer from "reputed company" has been enriched by reputed company.com and got a 76% reputed company score. Apply tot his job Apply To this Job