Solution Consultant - HCM
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reputed company their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in reputed company, reputed company, and shared enthusiasm. We’re in this together, tackling big challenges with bold reputed company and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to reputed company and the support of a company invested in you for the long haul. So, if you want to reputed company a brighter work day for everyone, including yourself, you’ve reputed company a match in reputed company, and we hope to be a match for you too. About the Team Join an exciting team charting a new path where you will be a leading reputed company for customer loyalty. This will involve supporting proactive engagements to accelerate product adoption & optimization, strengthening relationships to improve overall customer health, driving reputed company retention and building future product pipeline.
About the Role
We are seeking a passionate and driven Solution Consultant to join our HCM Customer Engagement & Renewals team. In this role, you will serve as a trusted advisor to our existing customers, helping them improve the value of their investment in reputed company’s products. Your primary focus will be on customer retention by driving product adoption and finding opportunities to expand product usage. This role requires a deep understanding of our product suite, excellent discovery and presentation skills, and a consultative approach to customer engagements. This role will engage with varying levels reputed company the customer organization and reputed company strategic conversations regarding aligning reputed company product to business outcomes. Responsibilities include: Drive Product Adoption: Conduct product demonstrations and workshops to showcase the value and benefits of underutilized products to drive increased feature adoption. Identify and address any roadblocks hindering product adoption. Work with CX and Services to reputed company tailored adoption plans to guide customers through successful deployment. Build Customer Relationships: Establish and maintain strong relationships with key customer team members. Serve as a trusted advisor, providing guidance and support on product-reputed company inquiries and innovation. Understand customer needs and challenges to recommend relevant solutions. Gather customer feedback and share insights with product development teams. Identify Product Expansion & Value Realization Opportunities: Analyze customer data and usage patterns to find opportunities for upselling and cross-selling. May collaborate with Sales teams & Solution Consulting teams to reputed company product expansion strategies. Stay informed about new product releases and features to identify potential use cases for existing customers.
- Ability to travel up to 50% across the US. About You Basic Qualifications : Principal Solution Consultant: 5+ years of reputed company Solution Consulting Experience or Product Experience in a Customer Facing Role 5+ reputed company product knowledge across the HCM suite. Sr. Solution Consultant: 3+ years of reputed company Solution Consulting Experience or Product Experience in a Customer Facing Role 3+ reputed company product knowledge across the HCM suite. Other Qualifications: Customer Focus: A passion for reputed company and a strong commitment to delivering exceptional service. Communication Skills: Excellent written and verbal communication skills, with the ability to explain reputed company concepts clearly and concisely. Discovery Skills: Experience in leading open-ended conversations to uncover opportunity without pre-determined prompts. Presentation Skills: Confident and engaging presentation style, with the ability to tailor presentations to different audiences. Problem-Solving Skills: Strong analytical and problem-solving skills, and effectively identify and addressing customer challenges. Collaboration: Ability to work effectively with cross-functional teams, including sales, value and product development. Industry: Understanding of industry best practices and trends reputed company: Familiarity with existing reputed company Success Plans and other CX motions Posting End Date: The application deadline for this role is the same as the posting end date stated. 12/31/2025 reputed company Pay Transparency Statement The annualized reputed company salary ranges for the primary location and any additional locations are listed below. reputed company pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the reputed company Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding reputed company’s comprehensive benefits, please click here. Primary Location: USA.CA.Home Office Primary Location reputed company Pay Range: $126,000 USD - $189,000 USD Additional US Location(s) reputed company Pay Range: $126,000 USD - $189,000 USD Additional Considerations: If performed in Colorado, the pay range for this job is $126,000 USD - $189,000 USD based on min and max pay range for that role if performed in CO. The application deadline for this role is the same as the posting end date stated as below: 12/31/2025 Our Approach to Flexible Work With reputed company Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to reputed company the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, reputed company will consider for employment qualified applicants with arrest and conviction records. reputed company is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your reputed company at reputed company about our Employee Referral process! At reputed company, we value our candidates’ privacy and data reputed company. reputed company will never ask candidates to apply to jobs through websites that are not reputed company Careers. Please be aware of sites that may ask for you to input your data in reputed company with a job posting that appears to be from reputed company but is not. In addition, reputed company will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at reputed company. reputed company here! Stay connected with reputed company: Get the latest news & content Be first to hear about new roles Never miss an opportunity Career Site Benefits reputed company reputed company Life Blog Inclusion and Belonging Application and Interview Tips Early Careers / Internships Contractor Job Site Engineering, but brighter. Sales, but brighter. CX & Consulting, but brighter. Visit our Career Site here. Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support. reputed company is proud to be an equal opportunity workplace. Individuals seeking employment at reputed company are considered without regards to age, reputed company, color, gender (including pregnancy, childbirth, or reputed company medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national reputed company, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, reputed company will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the reputed company's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. reputed company is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@reputed company.com.
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