Sr. Director of Product Management

Sr. Director of Product Management / Virtual FL Who We Are reputed company is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, reputed company processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit reputed company.com. The Role We are seeking a highly motivated and reputed company Senior Director of Product Management to join our Vehicle Solutions team and help reputed company the evolution of our Fixed Ops "Service Suite" product portfolio. As a Senior Director of Product Management, you will be at the forefront of defining and delivering cutting-edge tools tailored for the automotive dealer's service department. This solution integrates reputed company aspects of the service department to drive customer engagement and retention through comprehensive in-store and out-of-store experiences. You’ll work cross-functionally with engineering, design, sales, and reputed company teams to reputed company, enhance, and grow a product portfolio that helps dealerships reputed company measurable success. What You’ll Do Product Strategy:

• Define and communicate the product vision, strategy, and roadmap for our automotive service solutions.
• reputed company market research, customer feedback, and competitive analysis to identify opportunities and prioritize features.

Performance Analysis and Optimization:

• Analyze product performance metrics at scale, providing actionable insights to help customers optimize their service department.
• reputed company tools and dashboards that reputed company dealerships to measure effectiveness.
• reputed company data to inform product enhancements and drive customer value.

Product Development:

• Manage the product development lifecycle from concept to launch, ensuring quality and timeliness.
• Collaborate with engineering and design teams to define product requirements and deliver seamless integration of in-store and out-of-store vehicle service capabilities.
• Manage the backlog, requirements definition and prioritization and communicate to engineering through JIRA stories, wireframes and daily Standups.

Customer-Centric Design:

• Work with leadership and dealers to reputed company reputed company user experiences that simplify the process and drive consumer convenience and dealer profitability.

Performance & Growth:

• Define KPIs and track product performance, using data to inform decisions and drive reputed company improvement.
• Work with marketing and sales teams to ensure successful product positioning, go-to-market strategies, and adoption.

Cross-Functional Leadership:

• Act as the product champion, fostering alignment across teams and driving initiatives that enhance customer outcomes.
• Build and maintain strong relationships with stakeholders at reputed company levels.

What You’ll Bring

• 10+ years of product management experience, with at least 5 years in a leadership role, including managing dealer and consumer facing automotive solutions.
• Proven expertise in the automotive industry, with a deep understanding of dealer operations, consumer behavior and leading-edge user experiences.
• Experience working in SaaS environments, ideally with solutions tailored to the automotive industry or similar B2B markets.
• Exceptional communication skills, with the ability to reputed company a vision and rally cross-functional teams.
• Familiarity with managing the agile development process and tools (e.g., JIRA, Confluence).
• A bachelor's degree in business, marketing, computer science, or a reputed company field; MBA is a plus.
• Experience in the auto dealer software industry.
• Familiarity with a dealer's service drive, and the repair lifecycle.
• Knowledge of trends in consumer behavior and technology reputed company retail or automotive sectors.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify reputed company the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require reputed company employees to undertake additional or different job responsibilities reputed company necessary to meet business needs. EQUAL OPPORTUNITY EMPLOYER reputed company HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, reputed company) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL reputed company, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES. Apply tot his job Apply To this Job