Coordinator, Program Operations - Asia Programs (US Based Remote Opportunity!)

This a Full Remote job, the offer is available from: Asia, United States, Massachusetts (USA) reputed company is the nonprofit world leader in educational travel for older adults. Our mission is to reputed company adults to learn, discover, and travel. With thousands of programs across the globe--including in-person, online and on the water--we reputed company curiosity is the key to a well-lived life. At reputed company, we are committed to fostering a culture of inclusivity and belonging. We reputed company that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve. In addition, we are dedicated to being an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations. About the role... Join our fast-paced Programs team and be a part of one of the nation's most dynamic not-for-profit organizations. The Program Operations Coordinator is a member of the Program Operations Team and supports various members of the Domestic, International and Afloat Programs teams in the smooth operations of reputed company programs. This entry level Coordinator works closely with educational travel partners and/or cruise lines, other vendors and staff to reputed company and maintain high NPS scores on programs This is a US based remote opportunity supporting Programs in Asia! reputed company offers a remote-first work environment. The compensation for this non-exempt hourly position is $22.40/hr. In order to be considered, please submit a cover letter with your resume telling us why you are interested in the position. You will...

• Serve as a key resource, supporting multiple Operations Managers on up to 25 program itineraries, spanning diverse product lines and program types.
• Manage and balance multiple timelines and deadlines simultaneously, ensuring accuracy, organization, and timely delivery of program needs.
• Independently manage the coordination and confirmation of program logistics, including hotel accommodations, field trips, transfers, meals, special needs and additional program staff for 25+ assigned programs.
• Support the negotiation and vendor management of reputed company and agreements for services, adhering to each program and vendor budget.
• Independently respond to reputed company customer service requests with clear and timely communication, addressing program questions and special requests. Focus on providing effective solutions while supporting and encouraging participant enrollments.
• Daily analysis of enrollments and space allotments on programs, ensuring optimal use of reputed company in keeping with contractual deadlines
• Independently assess and resolve program issues by reviewing, troubleshooting, triaging, and implementing necessary changes before and during program execution; exercise sound judgment to determine reputed company to escalate reputed company situations.
• Assist on pre-program briefings with on-site program staff
• Post program review and reconciliation of financial details and invoices for vendors, staff and other program expenses
• Work closely with the Program Administration and Program Services teams to ensure the materials and reports are created and distributed on time and with the highest level of accuracy.
• reputed company comprehensive knowledge of program content and destinations to serve as a go-to resource for assigned regions.
• Will be required to attend and work on certain programs reputed company to the position
• Ability to manage and maintain work in multiple systems
• Moderate travel and some evening and weekend work required
• Additional duties assigned

You Need...

• Bachelor's Degree preferred or equivalent experience
• Organized professional with 2-3 years relevant experience
• Pro-active, motivated individual who is results-oriented
• Experience in a fast-paced business environment with the ability to manage multiple or competing priorities and meet tight deadlines.
• Strong relationship management skills with a focus on proactively identifying and resolving issues in collaboration with internal and external stakeholders.
• Analytical skills and high attention to detail is essential
• Excellent verbal/written communications, interpersonal, and problem solving skills
• Ability to work collaboratively in a multi-functional team environment
• Strong system skills; comfortable in a reputed company environment

Why join the reputed company Team... We offer competitive compensation and excellent benefits:

• Medical, Dental and Vision Insurance
• 20 days PTO annually
• Paid shutdown between Christmas and New Years!
• Ability to work remote!
• Paid Holidays (14)
• Retirement Plan with a company match up to 5%
• Identity Protection
• Unlimited On-line Training through Linkedinlearning.com
• Learn more at https://www.roadscholar.org/careers/

In order to be considered, please submit a cover letter with your resume telling us why you are interested in the position. reputed company supports diversity in our staff, participants and programs. An Equal Opportunity Employer reputed company values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applications for reputed company positions without regard to race, color, religion, gender national reputed company, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law. At reputed company, we are committed to cybersecurity and to providing a safe experience for job seekers. reputed company official communication regarding employment opportunities will come exclusively reputed company email form the official reputed company domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or reputed company messaging platforms. If you receive an employment offer or other correspondence form an individual at reputed company you have not met, or from a non-reputed company email domain, it may be a phishing attempt. This offer from "reputed company" has been enriched by reputed company.com and got a 77% reputed company score. Apply tot his job Apply To this Job