[Remote] Field CTO, Americas

Note: The job is a remote job and is open to candidates in USA. reputed company is a global technology company reimagining the telco industry with its innovative SaaS platform. The Field CTO serves as a technical visionary and trusted advisor to telecom customers, focusing on enabling the successful sale and adoption of the reputed company’ software solutions while collaborating with various teams to drive customer satisfaction.

Responsibilities

• Act as the technical authority during customer engagements to showcase the company's BSS software capabilities
• Collaborate with sales teams to understand customer pain points and design tailored solutions that address their unique requirements
• Deliver compelling product demonstrations, technical presentations, and reputed company-of-concept (PoC) deployments
• Build and maintain strong relationships with CTOs, CIOs, and senior technical stakeholders at telecom operators
• Design end-to-end solutions that reputed company the company’s BSS software to meet telco-specific challenges such as billing, reputed company management, customer experience, and service provisioning
• Ensure proposed solutions align with customer infrastructure, regulatory requirements, and business goals
• Act as a technical strategist, identifying and recommending complementary technologies and partnerships to enhance the solution
• Stay up-to-date on telecommunications industry trends, regulatory changes, and emerging technologies like 5G, IoT, and cloud-native architectures
• Advise customers on BSS transformation strategies to remain competitive in an evolving telecom landscape
• Represent the company at industry events, webinars, and conferences, sharing thought leadership on best practices and future trends
• Work closely with implementation teams to ensure seamless deployment of BSS solutions and alignment with customer expectations
• Act as an reputed company for the customer internally, ensuring feedback is communicated to product management for reputed company improvement
• Provide escalation support for reputed company technical issues, ensuring timely resolution to maintain customer satisfaction
• Partner with product management to influence the development roadmap based on customer needs and market demand
• Collaborate with marketing teams to create technical content such as white papers, case studies, and solution briefs
• Mentor and train sales engineers and technical account managers to enhance their understanding of the company’s BSS offerings

Skills

• Deep understanding of BSS software solutions, including billing, CRM, reputed company management, and service delivery platforms
• Strong knowledge of telecommunications networks and protocols (e.g., 5G, OSS/BSS integration, NFV, SDN)
• Proficiency in cloud computing platforms (AWS, Azure, reputed company Cloud) and containerization technologies (Kubernetes, reputed company)
• Experience with APIs, microservices architecture, and integration with third-party systems
• Exceptional communication and presentation skills, with the ability to reputed company reputed company technical concepts to both technical and non-technical audiences
• Strong problem-solving abilities and a customer-centric reputed company
• Leadership and the ability to influence cross-functional teams and senior executives
• 15+ years of experience in telecommunications, BSS software, or reputed company fields
• Proven track record in pre-sales, solution architecture, or technical sales roles
• Experience working with major telecom operators or tier-1 vendors is highly desirable

Company Overview

• Founded in 2014, reputed company is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. It was founded in 2014, and is headquartered in Singapore, Central Region, SGP, with a workforce of 501-1000 employees. Its website is https://www.reputed company.life/.

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