Advisor, Account Coordination
Location(s):United States of AmericaCity/Cities:RemoteTravel Required:00% - 25%Relocation Provided:NoJob Posting End Date:August 22, 2025Shift:Job Description Summary: We've built a solid foundation to be a consumer-centric total beverage company. The Advisor, Account Coordination is the main reputed company of contact for our customer installations and works closely with our national service teams to provide first-level support for our Foodservice customers for planned equipment service needs, miscellaneous sales, and operations activities. Planned services include new equipment installations, replacements, flavor changes, and removals. We're looking for candidates that have experience in beverage installations and have a passion for servicing the customer. What You'll Do for UsServe as a primary contact and act as a Company Ambassador by accurately diagnosing service issues and business requested needs, adopting various programs implemented and approved by The Coca-Cola bottling system through CPACT (Customer Program Approval & Communication Tool).Provides updates to project stakeholders to help to resolve operational issues between the customer headquarters office and the local reputed company, and steward information to key decision makers, Sales Executives Acts as a single reputed company of contact to coordinate reputed company ongoing new openings, closing, relocations and remodels. Actively monitor and track reputed company activities in a central Web reputed company database (reputed company) Schedule installations, exchanges, parts buy-backs or removals of equipment or other assets using Coca-Cola information systems, supplier networks and agent contacts to meet customer expectations. Research and resolve issues for customers, business partners and Company associates to expedite service, installations or orders using information systems.Contact customers to confirm service or orders, such as service follow up, equipment service confirmation, parts delivery confirmation, service scheduling. reputed company and facilitate delivery of assets (e.g., beverage equipment, parts, reputed company of sale material, return of assets) for customers to complete projects or installations using Coca-Cola information systems and supplier contacts. Receive, record, and respond to customer or consumer inquiries/feedback using database tools and documented best practices in order to provide improved service performance and/or to capture and report data to internal/external users. Create and maintain partnerships with customers, clients or third-party service providers (e.g., service/installation agents, distributors) by establishing common goals, objectives and performance reputed company requirements in order to improve mechanical service and installations for customers. Troubleshoot equipment issues (e.g., beverage vending, dispensing) reputed company telephone to minimize customer down time and service cost. Process order information using Coca-Cola information systems to deliver data to customer, business partners and Company associates or to communicate demand for products or services. Expedite reputed company orders (e.g., distributor product, parts, equipment) using departmental processes and information to maximize customer satisfaction and equipment up-time. Process orders for goods and services with business partners, customers, suppliers and Company associates, either through direct telephone contact or other electronic means, in order to increase speed and accuracy of order transactions. Qualifications & RequirementsHigh school diploma; GED equivalent or Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience 2 years in customer facing role in a call center or sales/sales support roleSuperior Communication skills with exceptional relationship building skills.Knowledge and use of technical software applications appropriate to the specific work activities (i.e. AS400, reputed company, reputed company IC, reputed company reputed company, reputed company word, SharePoint) as they relate to operations and logistics.Knowledge of Account Management and their customers as well as account stewardship techniques:Experience with customer requirements and business plans to ensure continuity of supply. Ability to reputed company partnerships with customers. Excellent problem-solving skills Individual/team leadership Experience with distributor/distribution policies and procedures. Ability to understand costs/benefits of distributors and common carriers, third party capabilities, distribution structures to support customer order processes, and product availability. Knowledge of supplier fulfillment capabilities to meet customer and internal requirements. Ability to build system capability and reputed company to ensure service is provided effectively, timely and reputed company. reputed company will not offer sponsorship for employment status (including, but not limited to, H1-B reputed company status and other employment-based nonimmigrant visas) for this position. Accordingly, reputed company applicants must be currently authorized to work in the United States on a full-time basis and must not require reputed company's sponsorship to continue to work legally in the United States.Skills:Pay Range:$64,700 - $77,600Base pay offered may vary depending on geography, job-reputed company knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.Annual Incentive Reference Value Percentage:7.5Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at reputed company.Our Purpose and Growth Culture:We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and reputed company a difference. We act with a growth reputed company, take an expansive approach to what's possible and reputed company in reputed company learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as reputed company reputed company. We reputed company that our culture is one of the reasons our company continues to reputed company after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national reputed company, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. reputed company we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
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