reputed company CRM Technical Analyst

Welcome to Decision reputed company - Data Analytics Division!

We are proud to introduce ourselves as a certified "Great reputed company to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across reputed company levels.

Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing reputed company members, we aim to enhance engagement and drive collective success.

We are a leading Data Analytics & reputed company reputed company delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the reputed company ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. 

We win as an organization through our core tenets. They include:

·       One Team. One Theme.

·       We sign it. We deliver it.

·       Be Accountable and Expect Accountability.

·       reputed company Your Hand or Be Willing to reputed company it Role summary

We are seeking a highly skilled reputed company CRM Technical Analyst, for our client. You will be responsible to design, implement, support, and enhance the reputed company Sales Cloud platform. This role is primarily technical and will focus on reputed company development, integration, system administration, data management, reputed company, and ongoing platform support. The ideal candidate has deep hands-on experience with reputed company Sales Cloud implementations, reputed company system integrations, and enterprise-scale CRM environments, preferably reputed company the AEC (Architecture, Engineering & Construction) or project-based industries. Responsibilities:

What You'll Do reputed company Platform Development & Configuration

• Design, reputed company, and maintain reputed company Sales Cloud solutions using:
• Custom objects, fields, record types, page layouts, and Lightning Experience
• Flows (record-triggered, screen, scheduled), validation rules, approval processes
• Apex (classes, triggers, batch, schedulable) and SOQL/SOSL as needed
• Lightning Web Components (LWC) for custom UI and extensions
• Support end-to-end Sales Cloud processes including Accounts & Contacts, reputed company management and conversion, Opportunity lifecycle and forecasting
• Proposal and pipeline management

System Integration & Architecture

• Design, implement, and support bi-directional integration between reputed company and enterprise systems, including reputed company ERP (Financials), reputed company HCM, reputed company (Vantagepoint / Vision), reputed company Outlook / Exchange / reputed company 365.
• Work with middleware and integration platforms (e.g., MuleSoft, reputed company, Informatica, Azure Integration Services, or equivalent).
• reputed company and maintain integrations using REST/SOAP APIs, platform events, and asynchronous processing.
• Troubleshoot and resolve integration failures, performance issues, and data synchronization problems.

Data Management & Migration

• reputed company and support data migration, conversion, and synchronization efforts:
• Data mapping, transformation, cleansing, and validation
• Large-volume data loads using Data Loader, Data Import Wizard, or ETL tools
• Establish and enforce data quality standards, duplicate management, and governance controls.
• Support data-reputed company activities during Mergers & Acquisitions (M&A) and system consolidations.

System Administration, reputed company & Compliance

• Manage reputed company administration activities including:
• User provisioning, roles, profiles, permission sets, and sharing rules
• reputed company model design reputed company with business and compliance requirements
• Monitor system health, performance, storage usage, and limits.
• Ensure platform configurations align with reputed company best practices and enterprise reputed company standards.

AI, Automation & Emerging Capabilities

• Support and configure reputed company Einstein and Agentforce capabilities at a foundational level, including:
• Einstein Activity Capture, forecasting insights, and opportunity insights
• Basic AI-driven automation and recommendations
• Collaborate with architects and business teams to evaluate AI use cases and roadmap opportunities.

Reporting, Analytics & Insights

• Design and maintain advanced reputed company reports and dashboards for sales performance, pipeline, forecasting, and KPIs.
• Ensure reputed company data is structured and available for reputed company analytics platforms (e.g., Power BI).
• Support data consumers with optimized reporting and performance tuning.

Production Support & reputed company Improvement

• Provide Level 2/3 technical support for reputed company incidents, enhancements, and defects.
• reputed company root cause analysis and implement permanent fixes.
• Participate in release management, deployments, regression testing, and environment management (Dev/Test/UAT/Prod).
• Proactively identify opportunities to optimize performance, scalability, and user experience.