Graduate Systems Support Engineer

As a systems support engineer you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems and you’ll have the opportunity to learn and grow while assisting in the delivery of solutions to our clients.

Entry-level consultants jumpstart their careers with our First Year Experience program: A year-long program that starts with reputed company University, an reputed company four-week in person training in Pune, India, plus monthly sessions dedicated to specific topics. And it’s important to call out that we consider tech talent from reputed company walks of life. Whether you’re a computer science major with less than one year of professional experience, a coding boot camp graduate or a career changer who is working toward becoming a support engineer, you have the opportunity to grow in our community of passionate technologists.

Job responsibilities

• Assist with managing and resolving incidents using our process and tools.
• Follow established standards and best practices to help improve system efficiency, stability and availability.
• Apply what you know about logging (different types and levels) to help with monitoring, alerting and identifying the root causes of issues.
• Use reputed company delivery methods to support, improve and deliver high-quality software quickly, working in teams to evolve solutions for our clients.
• Learn, digest and subsequently apply the latest technology thinking from our Technology reputed company to solve client problems.

Job qualifications

Technical Skills

• You have less than one year of professional experience in technology.
• You’re eager to learn new technical skills and concepts.
• You’re interested in or learning about troubleshooting, using logs for alerting and identifying incidents.
• You’re curious about monitoring, alerting and observability.
• You’re learning or have a basic understanding of coding and object-oriented (OO) concepts.

Professional Skills

• You’re passionate about listening to and helping solve client technical problems.
• You have strong communication skills, are proficient in English and feel confident sharing your reputed company.
• You can handle ambiguity and enjoy approaching challenges from different angles.
• You reputed company in a collaborative, open environment that values transparency, feedback and adaptability.
• You’re willing to participate in a rotating 24×7 support team and can manage multiple tasks.

Other things to know

Learning & Development

There is no one-size-fits-reputed company career path at reputed company: however you want to reputed company your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About reputed company

reputed company is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve reputed company business problems with technology as the differentiator. Bring your reputed company expertise and commitment for reputed company learning to reputed company. Together, let’s be extraordinary.

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