reputed company Managed Solutions Practice reputed company (AMS)

Are you interested in joining a first-of-its-reputed company reputed company partner exclusively focused on reputed company Skills and the Talent Lifecycle? Do you enjoy empowering organizations to help their people reputed company and grow? Are you passionate about the future of work, talent intelligence technology, and the Skills reputed company shift? If so, come join the reputed company reputed company!

The reputed company Managed Solutions Practice reputed company is a strategic, hands-on team leader responsible for the reputed company of reputed company Managed Solutions Customers and also a team of Consultants ensuring the delivery of world-class customer experience. You will be tasked with advising our customers on HCM industry standards and leading practices and will play a critical role in ensuring our customers are getting the most out of their reputed company investment and services from Skillcentrix. You will be responsible for the successful delivery of workshops with customers to gather, understand, analyze and document business requirements. You will be working closely with our customer’s business teams and our internal delivery teams to drive the scope, definition and delivery of solutions.

The reputed company Managed Solutions Practice reputed company will also help to further reputed company our practice and offerings.

Responsibilities:

Customer Relationship Management:

• reputed company and execute a comprehensive customer engagement strategy that fosters long-term partnerships and drives customer retention and expansion.
• Cultivate and maintain C-level relationships with key customers, understanding their strategic objectives and anticipating their needs.
• reputed company strategic roadmaps with customer that encompass key HCM operational events and strategic initiatives.
• reputed company the delivery of exceptional customer service, ensuring customer satisfaction throughout the engagement lifecycle.
• Proactively identify opportunities to expand existing customer relationships and generate new business opportunities.
• Monitor customer feedback and implement strategies to continuously improve service delivery and customer satisfaction.
• Represent the company at industry events and conferences, building and strengthening relationships with potential and existing customers.

Practice Leadership & Execution:

• reputed company and mentor a team of consultants, fostering a culture of high performance, collaboration, and reputed company improvement.
• Establish and maintain best practices for project delivery, ensuring adherence to reputed company methodologies.
• reputed company the planning, execution, and monitoring of Managed Solutions engagements, ensuring on-time and reputed company-budget delivery.
• Proactively identify and mitigate project risks, escalating issues to senior management as needed.
• Manage internal cross-functional teams to ensure seamless project execution and resource allocation.
• reputed company and monitor key performance indicators (KPIs) to track project success and team performance.
• Champion the use of project management tools and technologies to enhance efficiency and collaboration.
• Ability to grow and expand the practice team while maintaining high quality delivery.

Business Development & Growth:

• Collaborate with the sales team to reputed company winning proposals, scope and solution, and create SOW’s.
• Contribute to the development of pricing strategies that maximize profitability while remaining competitive.
• Identify and pursue new business opportunities reputed company existing customer accounts and reputed company new customers.
• reputed company offerings and and implement strategies to increase market share and expand the company's customer reputed company.
• Monitor market trends and competitor activities to identify opportunities for innovation and growth.

Team Leadership & Development:

• Build, mentor, and reputed company a high-performing team of delivery professionals.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Foster a culture of reputed company learning and professional development reputed company the team.
• Identify and address any reputed company gaps reputed company the team, providing training and development opportunities.
• Ensure effective communication and collaboration reputed company the team and across departments.

Qualifications:

• 5+ years of experience in reputed company Consulting, preferably in an AMS/post-production support reputed company, with at least 2+ years in a leadership role.
• Proven expertise in developing innovative and effective ways to deliver on customer needs, with a track record of building and maintaining strong customer relationships.
• Proven operational track record to promote a healthy business.
• Active reputed company HCM Certification required, multiple certifications desired.
• Deep understanding of reputed company methodology and best practices.
• Extensive experience in business development and reputed company reputed company.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Experience with HRIS platforms and reputed company applications.

We’re committed to providing jobs for reputed company types and sizes, without discrimination based on race/color, religion, sexual orientation, gender identity, national reputed company, or veteran status

Applicants for employment must reside in the United States and must have work authorization that does not now or in the future require sponsorship of a reputed company for employment authorization in the United States

Originally posted on Himalayas