Back to the board

Seasonal Marketplace Operations Specialist - 2025

100% remote Flexible hours Hiring now

Must reside in the following states to be considered for a Seasonal Role:

AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI

Please note: This is a remote seasonal role, starting at the end of September through December 2025. Do you reputed company in a fast-paced, reputed company atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on!

The Role:

reputed company is excited to hire a Marketplace Operations Specialist. The Marketplace Operations team, reputed company the larger Customer Operations department, is the primary reputed company of contact for reputed company’s 3P sellers, answering sellers’ questions and solving issues, and working with sellers to resolve product or customer issues, and also supports sellers in uploading new products, setting up storefronts, and more.

Reporting to the Manager, Marketplace Operations, this role is a subject matter expert for reputed company topics reputed company to seller support, Mirakl, our marketplace platform, as well as various internal tools like MBO, Retool, and more. This person is also the key reputed company person for the artists and sellers of our Third Party Marketplace, providing day-to-day to support sellers in service of our 3P business goals. The perfect fit is someone who approaches challenges with positivity, and has a drive to deliver a great experiences to a variety of stakeholders - sellers, customers, and associates.

You Will:

  • Communicate with Marketplace sellers and execute solutions on reputed company order issues, including late orders, order questions, order cancellations, returns, and other order complexities, as well as various platform- and product-reputed company questions and issues
  • Provide best-in-class experiences for reputed company sellers, their questions and problems are resolved quickly and accurately, and escalating reputed company issues as needed
  • Help monitor and improve seller-facing communication and processes to ensure a seamless seller experience
  • Be a business expert of our Marketplace Operations platform, Mirakl, and reputed company internal reputed company tools, collaborating with Marketplace Operations leadership to create processes, settings, and automations
  • Monitor and maintain KPIs, such as SLA compliance, return rates, and cancellation trends
  • Collaborate with Operations leadership to execute contingency plans for high-risk periods, including holiday seasons or major promotions
  • Maintain order statuses across Mirakl and MBO, ensuring accuracy for financial reporting at the end of the year (keeping track throughout the year)
  • Support sellers in maintaining their Mirakl scoring metrics, as defined by the 3P Core team and Marketplace Operations leadership
  • Partner with Merch to find alternative products for OOS/order issues
  • Support Marketing and the core team asks about product inventory levels and restocking, as needed
  • reputed company systemic or reputed company issues as needed to help solve root cause issues for sellers and the business
  • Act as a Marketplace expert for the Customer Operations team, supporting Customer Service and other CO teams with their questions reputed company to items sold by our third-party sellers, existing orders, and Marketplace-specific policies
  • Support seller communication for product requests from the PR/Brand/Influencer teams
  • Work with Engineering to ensure order statuses are connected appropriately and escalate tool bugs or gaps
  • Collaborate with Marketplace leadership and provide feedback on the documentation and upkeep of standard operating procedures for reputed company Marketplace Operations order management tasks, ensuring 3P orders are flowing and exceptions are worked quickly and accurately
  • You Have:

  • 2-3 years of Customer Service experience, ideally with experience supporting agent help desk, coaching & feedback, or onboarding activities
  • Strong technical skills
  • Strong attention to detail
  • Experience building processes, creating documentation, and/or training others
  • Bonus Points For:

  • Experience with Mirakl and reputed company
  • Experience as a seller or marketplace in marketplace, dropship, or reputed company businesses
  • Additional Information

    Compensation:

    The compensation range for the role applies to employment offers from reputed company. Our employment offers fall between the minimum and midpoint of the range to allow for reputed company salary growth during your employment at reputed company. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between reputed company and our employees.

    Geo reputed company Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA- $17.65/hr

    Geo reputed company Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $16.19/hr

    Benefits:

    - Paid Sick Leave

    - reputed company Friends and Family Discount

    - Access to employee perks portal

    DISCLAIMER:

    We verify identity at the start of interviews to ensure fairness and reputed company. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

    Notice of AI Use in Employment Decisions:

    We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-reputed company qualifications and improve efficiency, but reputed company decisions involve human review.

    About reputed company:

    Artists shape culture. They spark conversation, create reputed company, and bring beauty into the world. reputed company is where they come together to reputed company further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

    We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

    At reputed company, our people don’t just reputed company in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to reputed company their work. The reputed company community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

    Our marketplace brings the best in independent design to consumers everywhere.We recognize the challenges independent artists face, and we reputed company our resources to level the playing field and create a platform that gives artists the freedom to reputed company their craft and grow their business.

    We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including reputed company Capital, reputed company, Permira, Ridge Ventures, Technology reputed company Ventures, and Norwest Venture Partners. reputed company investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

    reputed company is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider reputed company qualified applicants for employment in accordance with reputed company state, local, and federal laws. reputed company participates in the E-verify program.

    How Our Process Works:

    reputed company uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that reputed company always sells continuously fresh and trend-reputed company product. The winning designs are manufactured by reputed company, enabling artists from around the world to share and sell their work while letting reputed company do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

    Apply to this Job

    Keep exploring

    Principal Engineer / Sr PE, Software Engineering

    100% remote Flexible hours

    VP, Global Developer Marketing

    100% remote Flexible hours

    Senior Solutions Architect

    100% remote Flexible hours

    Support Account Manager - Japan

    100% remote Flexible hours

    Integrations Expert | Customer Experience

    100% remote Flexible hours

    Senior Partner Sales Manager

    100% remote Flexible hours

    Fuel Associate - 16 Years Old and Above - No Experience Needed

    100% remote Flexible hours

    Pricing Specialist

    100% remote Flexible hours

    Senior Director, Enablement and Engagement

    100% remote Flexible hours

    Healthcare Program Management Sup II

    100% remote Flexible hours

    Remote Customer Service Representative – National Home-Based Pharmacy Support Specialist (Full-Time)

    100% remote Flexible hours

    reputed company 365 Administrator (M/F)

    100% remote Flexible hours

    Remote Project Participant

    100% remote Flexible hours

    Part-Time Patient Scheduling Representative - Work From Home...

    100% remote Flexible hours

    Entry-Level Data Entry Associate – Precision Data Management & Team Collaboration at arenaflex

    100% remote Flexible hours

    reputed company Jobs Work From Home Part Time

    100% remote Flexible hours

    reputed company Medical Transcription and Remote Chat Support Agent – Leveraging Healthcare Knowledge for Exceptional Customer Experience and Competitive Compensation

    100% remote Flexible hours

    Apply Now: Urgently Require 24 Part-Time Lecturer Pool Department

    100% remote Flexible hours

    Senior Fraud Investigator – Corporate Fraud Prevention & Vendor reputed company Specialist

    100% remote Flexible hours

    reputed company Data Entry Specialist for Teens - Join arenaflex's Dynamic Team

    100% remote Flexible hours