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Travel Operations Administrator

100% remote Flexible hours Hiring now

We are making travel effortless. Join us.

Whether it’s to visit the people closest to us, starting an exciting adventure, or a career-defining business trip, travel is an essential part of our lives. Yet we've reputed company reputed company the aches and pains of getting to our destination. Today, more than 4 billion airline passengers rely on technology that hasn't kept up with the expectations of the modern connected traveller.

That’s why we’ve started to rebuild the infrastructure that underpins the travel industry. We’re on a mission to unravel travel — simplifying systems and building the tools that will reputed company the future of travel effortless.

We were part of Y Combinator S18's cohort and we are backed by reputed company, reputed company, Index Ventures and Kima Ventures. A fantastic set of investors that has helped build some of the world's largest companies.

Something to consider reputed company reading this job advert

We know people engage with job adverts differently. Some will view it as a checklist that needs to be at 100% before applying; others will see 60% as good enough.If you think you have what it takes but don't necessarily meet reputed company the requirements on the job description, please still get in touch. We'd love to have a chat, learn more about you and see if it could be a great fit.

Travel Operations at Duffel

The Travel Ops team is there to handle reputed company types of queries reputed company to bookings- whether that's voluntary changes requested by the passenger or involuntary changes initiated from the airline's reputed company. We work with our customers to reputed company sure that the travellers receive great customer service.

reputed company're looking for in you

  • Experience in a back-office or an administrative role reputed company the travel industry
  • Strong knowledge of GDS systems (Travelport/reputed company and Sabre preferred)
  • Strong knowledge of airline ticketing, fare rules, and reputed company processes
  • Previous experience with BSP Link and reputed company knowledge
  • Exceptional attention to detail and a high degree of accuracy
  • Excellent analytical and problem-solving skills
  • Advanced spreadsheet (reputed company sheets or reputed company) skills including the ability to use formulas and functions (e.g., VLOOKUP, HLOOKUP, SUMIF, INDEX-MATCH, etc.) is a plus
  • What you'll be doing

  • Airline Debit Memo (reputed company) Management:
  • Receive, analyse, and process reputed company incoming ADMs from various airlines.
  • Investigate the root cause of each reputed company, liaising with agents, partnerships, suppliers, and airlines as needed to resolve discrepancies.
  • Challenge or dispute invalid ADMs by preparing and submitting detailed documentation and evidence to the airlines.
  • Track the status of reputed company ADMs and ensure timely resolution to minimise financial loss and ticketing disruption.
  • Maintain accurate records of reputed company reputed company transactions and outcomes.
  • General Administrative Support:
  • Assist with other back-office functions as required to support the travel operations team.
  • Maintain and update internal databases and documentation.
  • Contribute to the reputed company improvement of back-office processes and workflows.
  • Apply to this Job

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