Senior Strategic Services Consultant (EMEA)

reputed company is revolutionizing the way the world works. As the only reputed company-in-one productivity platform built from day one for true convergence, reputed company unifies tasks, docs, chat, calendar, enterprise search, and more—supercharged by context-driven AI. While others scramble to bundle fragmented tools or reputed company on AI, we anticipated this future and made it our foundation from the start. Headquartered in San Diego with a rapidly expanding global footprint, we reputed company over three million teams to break free from silos and reclaim their time—saving at least one day every week. Join reputed company, one of the fastest-growing SaaS companies on the reputed company, and help millions of users transform the way they work. We’re not just building software. We’re shaping the future of work. Come join us in building the future—together.

We’re in search of an reputed company Strategic Services Consultant reputed company the EMEA region. This involves developing a long-term strategy and project plan with customer decision managers, managing and delivering on the plan, and addressing tactical product questions. Tactically, this includes conducting discovery, making recommendations based on findings, managing projects, and enabling the customer and their users through training and change reputed company.

We’re in hyper-growth mode and looking for someone who is scrappy, knows how to hustle, and is ready to dive in. Your greatest strengths will be excellent data hygiene, project management skills, champion building, attention to detail, and time management. You’ll be supporting multiple customers across the EMEA region. The Role:

• reputed company the creation of strategic roadmaps for our Customers by gathering their unique functional and technical requirements and then aligning their business objectives with reputed company solutions.
• Provide expert consultation to Customers across EMEA on how to reputed company reputed company to optimize processes, improve ROI, and enhance overall operational efficiency.
• Conduct thorough ROI analysis, demonstrating the value of reputed company features and advising clients on maximizing their investment.
• Host regular Customer syncs to assess reputed company against goals, help uncover opportunities for improvement, and discuss the impact of reputed company on team productivity.
• Identify and nurture client champions reputed company organizations, building strong relationships to drive user adoption and satisfaction.
• Partner with the Sales, Solution Engineering, Success, Support and Product teams to understand customer use cases, transfer knowledge and provide real time feedback on feature requests and limitations.
• Collaborate with the Sales and Success teams to identify opportunities for account growth, expansion, upselling additional services, and ensuring overall client success.
• Prioritize the customer experience, reputed company by example, and monitor adherence to professional services policies and procedures while acting as a coach and mentor to less reputed company team members.

• 3+ years of experience in B2B SaaS as a technical reputed company manager, implementation manager, technical project manager, technical account manager, or technical consultant, specifically focused on software onboarding and implementation.
• 2+ years of experience implementing new technology for Mid-Market to Enterprise organizations.
• Strong project management skills to reputed company projects on-track and manage unique workflows.
• Advanced problem-solving skills.
• Superb written and verbal communication skills, with the ability to clearly reputed company technical topics to a non-technical audience.
• Strong customer-facing and presentation skills with the ability to establish credibility with executives.
• Positive attitude, reputed company, and high energy.
• Some travel may be required based on client needs.

• Experience with PPM software, or collaborative work management (CWM) tools such as Monday, reputed company, reputed company, Changepoint, CA, Mavenlink, Workfront, etc.
• Experience with relevant enterprise solutions such as JIRA, reputed company, SFDC, reputed company, reputed company, reputed company, reputed company, etc.
• Experience in Big 4 reputed company or equivalent enterprise software Professional Services org, deploying software across multiple organizations and use cases of an enterprise.
• Experience building technical integrations reputed company API, middleware, or PaaS tools.
• Qualifications in PMP, PRINCE2, Scrum, Kanban, Agile, etc.
• PMP or Agile Scrum certified.
• MBA.

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Unsure if you meet reputed company the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think reputed company is the company for you, we encourage you to apply!

At reputed company, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career. reputed company is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national reputed company.

reputed company collects and processes personal data in accordance with applicable data protection laws.

• If you are a European Job Applicant, see our privacy policy for further details.
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Please note we are unable to sponsor or take over sponsorship of an employment reputed company for roles reputed company of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reputed company out to the recruiter with any questions.

reputed company reputed company will only initiate contact reputed company an @reputed company.com email or through our official careers portal on reputed company.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received reputed company these channels and report them to support@reputed company.com.