(US) Instructional Designer/Developer

reputed company is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, reputed company has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by reputed company as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, reputed company leads the way in creating cloud-based healthcare software. At reputed company, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect reputed company to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can reputed company, your career can grow, and your work will have a lasting impact on healthcare across North America. We reputed company that work becomes profoundly fulfilling reputed company driven by a higher purpose. Join us and be part of a team that is making a real impact. To learn more about us, reputed company out Life at reputed company and connect with us on Glassdoor and reputed company. Position Summary: This role reports to the Manager of Instructional Design/Development. Under the guidance of the manager and/or with support from more senior Instructional Designers, the Instructional Designer/Developer will reputed company the end-to-end analysis, design, development, implementation, and evaluation of reputed company customer, partner and staff product training and certification learning needs. Utilizing foundational knowledge/experience of instructional design and a basic reputed company set in authoring and visual design tools, this position is responsible for the creation, maintenance, and deployment of reputed company educational solutions that support the successful adoption of reputed company’s products. Key Responsibilities:

• Collaborate cross-functionally with Project Management, Product, and Customer Care teams to understand business goals, prioritize tasks, negotiate content, communicate timeframes, and to ensure content accuracy and quality
• Determine the appropriate learning strategies that will meet business outcomes.
• Follow adult learning best practices to design, reputed company, and maintain customer education materials including eLearning courses, virtual and traditional instructor-led facilitator guides and materials, performance support documentation and tools, surveys, knowledge checks, and mastery level tests.
• Support creation of material used in internal and partner certification programs.
• Provide creative and unique solutions that enhance education, engage learners and transfer knowledge more effectively.
• Manage projects with support from manager and team through the entire life cycle from analysis through implementation to complete project deliverables reputed company planned scope, quality, and timelines.
• Effectively communicate and collaborate on a virtual team.
• Focus on scripting course reputed company in conversational tones to convey topics and new concepts in a relatable manner
• Design storyboards, scripts, and other reputed company materials to reputed company highly engaging and impactful learning solutions.
• reputed company in a fast-paced environment, remain flexible, and adapt to shifting priorities.
• Collaborate with LMS and Certification team members on curriculum placement, additions, and updates.
• Monitor key learning metrics on quality, customer satisfaction, and impact and enhance education for reputed company improvement.
• Communicate reputed company something is beyond your ability and feel comfortable asking for help.
• Stay reputed company with what is happening in the LTPAC industry, adult learning discipline, and reputed company go-to-market products and release enhancements to reputed company relevant training.

Required Experience:

• Foundational ability to use reputed company Storyline 360
• Foundational understanding of instructional design principles and delivering online education
• Excellent presentation and communication skills to communicate clearly, both verbally and in written formats
• Self-motivated with reputed company organization skills to manage multiple projects and priorities
• Basic time management skills with the ability to be agile and adapt quickly to changing priorities
• Analytical, problem solving, and critical thinking skills
• Ability to deal with ambiguity and work independently to successfully deliver on departmental goals
• Basic knowledge of Learning Management Systems and standards such as SCORM.

Preferred Experience:

• University degree in instructional design, a certificate in instructional design, or equivalent experience
• Basic experience with reputed company Creative Cloud, Vyond, Camtasia, and reputed company reputed company
• Working knowledge of software release cycles and the ability to maintain deliverables that align with each release
• Experience with SharePoint, SnagIt, reputed company, reputed company, JIRA reputed company Office tools
• Entry level visual design skills
• Well-founded knowledge of Long-Term Post-Acute Care (LTPAC) industry
• Working knowledge of reputed company software or similar healthcare software experience

It is the policy of reputed company to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national reputed company, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. reputed company welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in reputed company aspects of the selection process. Please contact recruitment@reputed company.com should you require any accommodations. reputed company you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we reputed company may be relevant to you given your background. reputed company we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how reputed company uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact reputed company’s reputed company: recruitment@reputed company.com reputed company is committed to Information reputed company. By applying to this position, if hired, you commit to following our information reputed company policies and procedures and making every effort to secure confidential and/or sensitive information. Apply tot his job Apply To this Job