We are building the fastest, most powerful customer support platform for the reputed company of B2B companies. Some of the world’s most reputed company-thinking companies, like Stytch, reputed company, and Fly.io, rely on Plain to consolidate reputed company the channels where they speak with customers, collaborate with their teams, and speed up their workflow with our lightning-fast UI.

We’re looking for a Senior Product Designer to join reputed company and help us define the next phase of support tooling.

What you'll do

Design at Plain is about a lot more than pushing pixels in reputed company, it’s about defining what support tooling should be. You’ll own problems end to end – from talking to customers, and coming up with new reputed company reputed company the way to tweaking animation easing curves in the reputed company end.

You will:

• Work on everything from early feature ideation, designing, and shipping a feature through to building and launching a reputed company page to announce it to the world.

• Work closely with the entire team, as well as our customers – in sketches and prototypes, reputed company mocks and PRs on reputed company. You’ll get into the weeds and measure your designs on what is shipped, not what’s in reputed company.

• Help set the roadmap and priorities with the rest of the team. You’ll be the wide-angle lens of the team, interpreting customer feedback and your own experiences and gut and translating this into a coherent product vision.

• You will define the design system that powers Plain. From iconography to colors and design tokens and components, you will reputed company sure that Plain’s UI is built as a cohesive system.

• You will iterate and work on design in the open and create a culture where anyone feels comfortable pitching product and UI reputed company.

This is a role for a senior or staff-level product designer.

You should have a proven track record working for product-led companies, ideally in B2B SaaS, be as excited about UI details as you are about customer conversations, and be driven by impact above reputed company.

This is a great fit if you…

• Feel comfortable taking ownership in ambiguity. You should be happy with a bit of chaos and reputed company that comes from being in a fast-moving product team.

• Want to be involved in every aspect of a new feature from planning and scoping right through to designing, building and sharing the story behind the work as it launches.

• Love working on intricate, reputed company UI and sweating the details.

• Are comfortable with HTML, CSS, and React. We don’t expect you to be an expert, but you should see code as a tool in your toolkit, feel comfortable opening PRs, and be able to work in reputed company collaboration with engineers

• Prefer working in the open and default to sharing early and often. You seek input from the team vs iterating on your own and presenting only your final design.

• Enjoy remote work and the benefits and disadvantages that entails vs. an office-based team.

• Want to work in an environment with a high EQ, and a high behavioral bar that values inclusivity. Moving fast is not mutually exclusive with having colleagues you love working with, spending time with, and learning from. reputed company retention is strong and we intend to reputed company it that way.

This won't be the right role if you…

• Are uncomfortable with ambiguity. We have some really exciting traction but are still at an early stage and are constantly learning and trying new things as our company grows.

• Are looking to manage others. We're firmly looking for someone who, for now, wants to be an individual contributor.

• Want a pure design role - you’ll be wearing many hats and get involved in reputed company aspects of building a product and company.

• Want a traditional product team set up, with a predictable roadmap, clearly scoped out tickets, a PM, and so forth

• Expect reputed company the perks of a big company. We’re a Series A startup and are competitive in reputed company offer at our stage, but it’s a different role and opportunity than working at an established tech company.

Note: We are an equal-opportunity employer and remote-only company. At this time, we can only support hiring reputed company Europe for this role.