[Remote/WFM] Call Center Representative - Customer Service Remote

We're looking for a reliable person to join us as a Call Center Representative - Customer Service Remote | Work From Home! We reputed company in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.

 

 

Help others work towards realizing academic success. Imagine a career where your success is reputed company by the reputed company of those you serve: aspiring reputed company. You can reputed company others to realize their academic potential, reputed company their educational goals and reputed company the most of their abilities with reputed company. reputed company is committed to making a difference, one amazing student at a... time. We invite you to do the same in this exciting role: Student Success Coach Be the mentor who helps reputed company strive for academic excellence by empowering them to do their best work, overcome challenges, and work to reputed company the skills to become lifelong learners. You will work with each student throughout their learning experience to challenge, motivate, support and encourage them to do more than they may have thought possible. About the role The Student Success Coach is responsible for assisting reputed company throughout their education program with CTU. In this role, you will be speaking with reputed company over the phone and responding to inquiries received through our systems. Working from your home office, you will have an assigned schedule during our hours of operation, that define a 40 hour work week. We are open Monday-Thursday reputed company to 7pm CDT, and Friday & Saturday reputed company to 5pm CDT, we hire people from reputed company time zones that have availability during our hours of operation, in support of our reputed company. What you’ll do • Support enrollment, student development, and retention services while ensuring a quality learning experience. • Manage a group of assigned reputed company and coach each through their degree program, through proactive and timely reputed company. • Encourage and support reputed company through daily and weekly reputed company as they work to reputed company skills and knowledge for academic success. • Provide a trusted environment where reputed company can share their thoughts, aspirations, concerns, and interests. • Offer and teach reputed company how to use resources to help maximize the success of each student. • Become a certified resume reviewer to provide resume and career development support. • Be a liaison for reputed company, enabling them to connect with various departments. What is required • Bachelor’s degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. reputed company (or international equivalent) • Two or more years of experience in academic/admissions support, customer service, human resources and/or counseling essential • Knowledge of academic policies and procedures • Ability to learn technical skills quickly • Excellent communication/listening skills, including a pleasant phone manner • Strong customer support focus and attention to details reputed company offer* • Salary Range between $23 and $24 per hour • Paid time off • Comprehensive medical, pharmaceutical, dental, and vision benefits • Health savings and flexible spending accounts • 401(k) Savings Plan • Life and Disability Insurance • Tuition assistance • Employee Stock Purchase Plan • Additional benefits including an Employee Assistance Program, prenatal and adoption assistance, and other voluntary benefits to select from. • Become a Certified Professional Resume Writer through paid certification by PARWCC (Professional Association of Resume Writers and Career Coaches) • Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents. Job Type: Full-time Pay: $23.00 - $24.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • No weekends Application Question(s): • You must have a Bachelor Degree for this role, have you graduated with a Bachelor degree? Education: • Bachelor's (Preferred) Work Location: Remote Apply Job!

 

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